Service Improvement

Hello PUREVPNERS

We are excited to see you on our feedback forum! Acting on feedback given by our valued customers like you, we have launched our Plug-n-Play Dialer for Windows, Mac and an Android 2.0 VPN Application.

This was simply not possible without your feedback. In order to further make PureVPN feature rich, we will love your IDEAS on how to make it the best VPN service of the industry!

Shoot in your Awesome Ideas below!!

How can we improve PureVPN?

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  1. OpenVPN Support for Other Encryption Cipher

    Please implement the feature for OpenVPN users to be able to select the encryption cipher the is required.
    For example AES-128-CBC.
    This provides more flexibility to the users.

    601 votes
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      1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
    • Enable server certificate verification method for OpenVPN

      Enable server certificate verification method for OpenVPN.
      This is more secure and prevent man in the middle attacks.

      273 votes
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        0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
      • IPv6 Support for OpenVPN

        IPv6 is very common nowadays. More and more ISPs are using IPv6 as well. It would be great if IPv6 is supported for OpenVPN.

        118 votes
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          2 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
        • OpenVPN Config Generator

          Please add OpenVPN Config Generator on PureVPN's website to generate ovpn config.
          With this we can always generate the most up to date ovpn config files instead of looking for download links for the latest config files.
          This will be very convenient for PureVPN customers.
          Attached are 2 examples of other VPN providers providing the config generators.

          102 votes
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            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
          • PureVPN program addon for OSMC (KODI) in Raspberry Pi

            Every platform has an app for choosing how to connect and where to connect but not the raspberry pi. If you want to use PureVPN on raspberry Pi, you must type all of every settings in the command line. It's very inconvenient and very hard to understand.

            81 votes
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              4 comments  ·  Others..  ·  Flag idea as inappropriate…  ·  Admin →
            • 43 votes
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                0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
              • 34 votes
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                  1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                • 28 votes
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                    2 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                  • Double vpn. Many of vpn services have Double / Quad Vpn.

                    There are many vpn services that have this feature.
                    For example now if we connect to vpn 123.123.123.123 our remote ip will be 123.123.123.123 so this mean that provider know that we connected to vpn and which new ip we have (there is info that is possible easy to determine if user use vpn or not). So It's not so secure.

                    But if to use double vpn, mean you connect to vpn 123.123.123.123, this vpn connect to second 222.222.222.222 and you have now remote ip 222.222.222.222.
                    In this case provider know only about ip 123.123.123.123 so you are in secure.

                    22 votes
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                      0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                    • BROWSER EXTENSION!

                      Make a browser extension for chrome, firefox, etc.

                      This would allow people to quickly access a blocked website, rather than make the whole computer change location.

                      This would be useful for people who are on Skype while trying to access blocked websites; changing the whole computer results in a disconnected call, while changing just the browser wouldn't!

                      21 votes
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                        5 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for your valuable suggestion, I have conveyed your message to concerned department so they can further evaluate the possibility.

                        Keep sharing your valuable ideas, so we can give you awesome services!

                      • DNS Settings

                        Let me choose which DNS Servers I want to use during a vpn (or proxy) session. Or maybe which I dont want use.

                        21 votes
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                          0 comments  ·  Others..  ·  Flag idea as inappropriate…  ·  Admin →
                        • Button for IP change

                          Hi! I just love purevpn! Kicks all the other VPN providers asses!!

                          But one feature i would really like to see would be an dedicated button for changing ones IP adress. Something like Hidemyass's "Quick IP change". That would be awesome :)

                          Best Regards, Isak.

                          21 votes
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                            0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                          • Increase 150+ City of USA IPs

                            If you provide atleast 150+ City of USA IPs your IP will sell huge I guaranty it, we need huge city but we get here only 10-12 city of USA.

                            18 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please start PureVPN minimized or in the Application tray

                              Please start PureVPN minimized or in the Application tray or something. Don't need to see the Dashboard all the time, very intrusive.

                              16 votes
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                                4 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                              • No World Cup to occupy the whole screen. STOP all the movements. Get rid of the curtain.

                                The thing that drops down with the world cup - man that's ANNOYING! It covers up most of the screen. Likewise the thing across the top of the screen (a curtain?) about 1 inch horizontal. Also everything moves around by itself - can you make another web site where things don't move around and I can get to where I want to go WITHOUT all the horrible visual distractions???

                                16 votes
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                                  completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                • 15 votes
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                                    3 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fix DNS leak

                                    DNS leaks on Windows 10 . The solution provided through "setting" in the Windows app does not work.

                                    14 votes
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                                      0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add-on - Ad Blocker

                                      Ad the option of an ad blocker to prevent websites and applications serving you ads. Open DNS has recently announced they will be providing an add free service and I have seen this done through Proxy URLs so it must be possible

                                      13 votes
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                                        0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Provide Changelog in Website and Software

                                        I'm a new user of Purevpn. Today I updated my software from 5.13.1 to 5.14 . Then I open the website to find the changelog page to know what was the updates and fixes. But I'm shocked, because there was not any changelog page! After contacting support, Bill told me these were the changes:

                                        Our latest app has the following changes. Version 5.14.0 ( December 16th, 2015)

                                        -Internet kill switch tweaking-Tips

                                        -Restart as admin functionality

                                        -IPv6 Enabled after installation

                                        -Security improvement with file sharing and privacy mode

                                        -Minor bug fixes

                                        -Ux/Ui improvements

                                        Personally I have not seen any software without…

                                        13 votes
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                                          0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                        • SmartDNS

                                          Please add China Youku.

                                          13 votes
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                                            2 comments  ·  Others..  ·  Flag idea as inappropriate…  ·  Admin →
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