PureVPN - Windows

How can we improve our PureVPN on Windows?

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  1. Many ideas

    June 15, 2018

    PureVPN Version 6.0.2

    We would like to review the IP address (eg 393.233.212.345). She disappeared and that is a shame.
    We may want to change IP but we do not do it and we do not know.
    We must now use a website to see the IP address which is very frustrating.

    Something should be done for the slowness when connecting. It takes 15 seconds or more to connect now.

    Often the IP does not correspond at all to the Country and City we have selected.
    The speed of servers (New York, New Jersey, etc.) is often…

    4 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      Thank you for choosing PureVPN for your desired VPN needs,

      It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

      Keep sharing your wonderful ideas !

    • Add auto minimized option to the app when auto start is turn on

      Add auto minimized option to the app when auto start is turn on

      3 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We welcome your query. We have forwarded your suggestion to the concern team. They will consider your suggestion and update it on our upcoming built if it is possible.

        Keep sharing your ideas!

      • Server Speed for dedicated IP (China Area)

        I am using purevpn in China, and many times we have connection issues with different kind of protocols. I have a list of servers for dedicated IP, and have been switching protocols from PPTP, L2TP, SSTP to find a stable connection. It is very inconvenient to test servers speed and ping all the time just to find a right match. All I need is to connect to Facebook and other global websites for work. It doesn't really matter which country the server is as long as they provide me a good speed and stable connection. Could we have a tool…

        3 votes
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          1 comment  ·  Connectivity Issue  ·  Flag idea as inappropriate…  ·  Admin →
        • Limit

          The number of times you hear the sound on start is annoying. Please limit it to one sound in case setting up the connection succeeds and one if it fails.

          3 votes
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            completed  ·  0 comments  ·  UI Issue  ·  Flag idea as inappropriate…  ·  Admin →
          • 35 votes
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              10 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
            • Some display options should be able to be changed without disconnecting.

              Some options which don't affect the actual connection itself (like showing Mb/s or Kb/s for traffic in and out) should be able to be changed without disconnecting.

              34 votes
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                5 comments  ·  UI Issue  ·  Flag idea as inappropriate…  ·  Admin →
              • Display more connection protocol and security properties

                Display the current connection protocol - for instant verification and sanity - one/two more field(s) on the connection view - Duration good, Your Ip good, Location good, ADD protocol, ADD encryption level or some indication that you're on a secure connection. I only found out by going into settings that the 'default' connection is not encrypted - not a good start.

                29 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Display which protocol is being used when "Auto" has been selected

                  Specifically for the Windows app first, though I'm sure it'll be valuable for other platforms, too. Add a field on the Dashboard that displays which specific VPN protocol is in use when you have chosen "Auto" as the protocol in your settings. Currently, the Dashboard displays "Duration", "Your IP", and "Location:. Please add 1 additional line in the Dashboard that will show "Protocol" and the specific protocol that is in use at that moment.

                  4 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 64-bit version - better processing, security

                    Having a 64-bit app version for Windows will improve security, stability and will bring you and us on the forefront of privacy security. Also, the stability will be better and the memory management more efficient.

                    14 votes
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                      2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                    • At Windows startup, after pureVPN starts and connects, it should have a startup setting to allow it to minimize automatically.

                      In configuration settings have an additional option to minimize after connect. Client view should simply minimize to task bar.

                      13 votes
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                        1 comment  ·  UI Issue  ·  Flag idea as inappropriate…  ·  Admin →
                      • Change Icon color based on connection

                        I wish the TaskBar icon would change color when VPN is connected or disconnected, so that, I can keep the client minimized. The System Tray icon does change color, but hard to notice (between grey and light green). A more bright green when connected would make it easily noticeable.

                        8 votes
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • make favorites available with fewer clicks

                          make favorites available with fewer clicks. basic usability improvement

                          14 votes
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                            0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                          • Auto connect fastest server

                            there was a feature in the old version that would automatically detect and connect to the fastest server available to the users location. Would be nice to have this feature in the beta

                            16 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • unable to fetch location

                              I have seen in the last few days that when i disconnect from the VPN and try to connect again, at times the VPN connects, i get the IP, but the app is unable to fetch the location, and all my internet connectivity halts.

                              I have to exit the app and then try to reconenct it again (this -at times i have to do multiple times), before i am able to successfully connect.

                              8 votes
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                                12 comments  ·  Connectivity Issue  ·  Flag idea as inappropriate…  ·  Admin →
                              • How can easily list all the P2P/File sharing servers

                                I would like to see all available P2P/File sharing servers easily.

                                14 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  Thank you for choosing PureVPN for your desired VPN needs,

                                  You are requested to please follow the suggestions mentioned in the link given below:
                                  https://support.purevpn.com/how-to-use-p2p-file-sharing-mode-new-windows-software-beta

                                  Moreover, with cases of digital media rights infringement on the rise, internet users must take it upon themselves to protect against unwanted actions. Here’s how you can securely enjoy P2P.:
                                  https://support.purevpn.com/how-to-activate-secure-p2p

                                  Furthermore, it is to inform you that Peer-to-Peer (P2P) file sharing is used most commonly for anonymous routing of the internet traffic and distributed storage, offering users complete control of different operational parameters. P2P/ File sharing is allowed with our service, but on the below mentioned shared servers/countries

                                  Afghanistan, Algeria, Angola, Armenia, The Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Bolivia, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cape Verde, Cayman Islands, Chile, Colombia, Denmark, Dominicia, Dominican Republic, El Salvador, Estonia, Ethiopia, Germany, Ghana, Gernada, Guatemala, Guyana, Haiti, Honduras, Kazakhstan, Kenya, Kyrgyzstan, Laos, Latvia,…

                                • PPTP does NOT support 256-bit encryption!

                                  PPTP does NOT support 256-bit encryption! Please hide the 256-bit encryption option under "Advanced" config when PPTP is selected.

                                  5 votes
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                                    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Favorite Protocol

                                    You should have a way to select a favorite protocol as default. I like IKE or SSTP but every time I switch purposes it resets to PPTP which sucks big time

                                    5 votes
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                                      completed  ·  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Duration counter resetting after 24 hours

                                      I have noticed this every time the counter reaches 24 hours of connectivity, it resets to 00:00:00. It would be good for the counter not to reset to Zero and to continue its timer until disconnection occurs.

                                      3 votes
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                                        5 comments  ·  UI Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Not suggesting which "city" to connect to via dashboard

                                        From the dashboard, i typed "united states" and would expect further options like Chicago, Houston etc... no city suggestions were provided.

                                        10 votes
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                                          1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Port forwarding

                                          I have Plex media server and would like to be able to forward the port so I can access my media remotely.

                                          Thanks

                                          3 votes
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                                            1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            Thank you for choosing PureVPN for your desired VPN needs,

                                            It is to inform you that our much awaited and requested add-on has been improved with back with a bang !

                                            Learn how to activate PureVPN’s Port Forwarding (Formerly NAT Firewall). Stay secure with the robust feature and carry on with your online activities without having someone snoop on your online communications, please have a look:
                                            https://support.purevpn.com/how-to-activate-port-forwarding

                                            Keep sharing your wonderful ideas !

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