Service Improvement

How can we improve PureVPN?

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  1. OpenVPN Support for Other Encryption Cipher

    Please implement the feature for OpenVPN users to be able to select the encryption cipher the is required.
    For example AES-128-CBC.
    This provides more flexibility to the users.

    207 votes
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      2 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
    • Improve speed for Chinese users

      Speed for Chinese users is very slow and we often suffer disconnections.
      The request is for a better service in China.

      I'm not a Chinese firewall expert, but if you have a fixed list of servers it's very easy to identify a vpn traffic and cut you out or throttle it (whatever stealth protocol you use, they just see a lot of connections from different locations going to the same server with an unknown protocol)...

      A suggestion is to use short lived temporary servers and change the server as soon as the GFW detects it.

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Enable server certificate verification method for OpenVPN

        Enable server certificate verification method for OpenVPN.
        This is more secure and prevent man in the middle attacks.

        94 votes
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          0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Better training for sales agents to avoid customers being misled

              Purchased vpn yesterday and told prior to purchase that when abroad could access bbc iPlayer on laptop and android box. When I downloaded apps iPlayer works fine on laptop via chrome extension but does not work on android. I contacted tech dept who said that iPlayer does not work on android app so why did sales agent tell me it did prior to purchase. This is very poor customer service

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Thousands of poker players look for dedicated

                Hello, so lately a lot of poker players use VPN to access Italian poker rooms. There are THOUSANDS of players like that. However they need DEDICATED IPs, just a shared IP wont make the job. So by offering dedicated IPs from Italy you can get a new wave of clients (including myself) I am allready a pure VPN client but I would gladly buy 2 subscriprion with different dedicated IPs and I ensure you there are at LEAST hundreds like me if not thousands

                2 votes
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                  0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • a phonenumber to talk to a real cs rep

                    have a real easy to access phone number for people with problems not just a live chat with someone giving out generic answers or saying ummm try emailing them

                    1 vote
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                      0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                    • please allow more than one connection so if one drops out I still have protection from other connections

                      This gives better protection in the event of one or more connections dropping out while still remaining private

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Domain Fronting

                        Use domain fronting techniques to bypass censorship
                        http://resources.infosecinstitute.com/domain-fronting/
                        Signal messenger use domain fronting

                        2 votes
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                          1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                        • Split Tunneling for specific DNS Domains and IP Ranges

                          At the moment the split tunneling is only differentiating between different application. But if the application uses intranet and internet ressources, the intranet ressources does not work anymore, because every traffic of the application gets tunneled. This can be solved by adding for example DNS Domains and IP Ranges as option for the split tunneling. So if a specific Domain or IP range is accessed, only these will use the VPN service.

                          3 votes
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                            0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make PureVPN possible on the Experia Box V10

                              Make PureVPN possible on the Experia Box V10

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • COMCAST MODEM ROUTER

                                Please make comcast modem routers work like the ARRIS TG1682G

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Why use the internet at all?

                                  Wouldn't it be more realistic to acknowledge that the current internet is a continuation of ARPAnet (a US military project, which says enough)?

                                  1 vote
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                                    0 comments  ·  Others..  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please add an autoconnect feature for your firestick app

                                    An option to autoconnect immediately upon device startup would be great. I might forget to connect to the service after a restart and this would be a nice convenience. Thanks!

                                    1 vote
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                                      0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Auto-launch split-tunneling applications

                                      I suggest to create a feature to enable pureVPN to auto-launch the selected applications under split-tunneling, after connected to VPN.
                                      It could be a small check-box at each application where you check it, if you want that application to auto-lauch after

                                      That would be great, instead of I have to launch the application manual after every reboot.

                                      1 vote
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                                        0 comments  ·  VPN Applications/Dialers  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Android PureVPN app conflicts with Google Triangle app

                                        I have Google Triangle mobile data saving app on my Galaxy S5 which uses a VPN, it was conflicting with PureVPN in that PureVPN disconnects after 2 seconds.
                                        I have had to "forget" the triangle VPN in the phone settings to allow Pure VPN to connect.

                                        1 vote
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                                          1 comment  ·  VPN Applications/Dialers  ·  Flag idea as inappropriate…  ·  Admin →
                                        • IPv6 Support for OpenVPN

                                          IPv6 is very common nowadays. More and more ISPs are using IPv6 as well. It would be great if IPv6 is supported for OpenVPN.

                                          41 votes
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                                            2 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
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