Service Improvement

How can we improve PureVPN?

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  1. OpenVPN Config Generator

    Please add OpenVPN Config Generator on PureVPN's website to generate ovpn config.
    With this we can always generate the most up to date ovpn config files instead of looking for download links for the latest config files.
    This will be very convenient for PureVPN customers.
    Attached are 2 examples of other VPN providers providing the config generators.

    36 votes
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      0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide Changelog in Website and Software

      I'm a new user of Purevpn. Today I updated my software from 5.13.1 to 5.14 . Then I open the website to find the changelog page to know what was the updates and fixes. But I'm shocked, because there was not any changelog page! After contacting support, Bill told me these were the changes:

      Our latest app has the following changes. Version 5.14.0 ( December 16th, 2015)

      -Internet kill switch tweaking-Tips

      -Restart as admin functionality

      -IPv6 Enabled after installation

      -Security improvement with file sharing and privacy mode

      -Minor bug fixes

      -Ux/Ui improvements

      Personally I have not seen any software without…

      5 votes
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        1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        Thank you for choosing PureVPN for your desired VPN needs,

        It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

        Keep sharing your wonderful ideas !

      • Download button

        Make a button for download the software to make it easy for new peaple to get it :) i had to contact a support for the download link because i dint find it :c exuse my english please :)

        2 votes
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          0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
        • I humbly request this channel please. Fox Sports Australia

          I humbly request: Fox Sports Australia

          3 votes
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            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

            Hi,

            Thank you for choosing PureVPN for your desired VPN needs,

            It is to inform you that Fox Sports Australia is now working with our services.

            Keep sharing your wonderful ideas !

          • 2 votes
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              0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
            • Features

              Under features the slide show moves very fast, too fast to read.

              1 vote
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                completed  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
              • You should make mobile version of the site

                It's almost impossible to use your website from smartphone. And I'm doubt now am I in your target market.

                3 votes
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                  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                • No World Cup to occupy the whole screen. STOP all the movements. Get rid of the curtain.

                  The thing that drops down with the world cup - man that's ANNOYING! It covers up most of the screen. Likewise the thing across the top of the screen (a curtain?) about 1 inch horizontal. Also everything moves around by itself - can you make another web site where things don't move around and I can get to where I want to go WITHOUT all the horrible visual distractions???

                  6 votes
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                    completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                  • Slow VPN service

                    Your advice for improving speeds using VPN sucks:
                    http://www.purevpn.com/speed-test

                    "Coming soon" Why bother linking to this page?

                    3 votes
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                      0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                    • These Guyz Know what they do

                      I was very upset at first since I was getting through then the manager himself came and supported me through remote desktop atr 3:25 am at their local time through my isp I got 5mb through vpn I got 18mbps I was shocked and happy ......I will never leave purevpn until I have a pc with me :)

                      4 votes
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                        0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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