200 results found

1. Discontinuation of L2TP protocol

   I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to the dedicated IP, your support team told me that this solution with L2TP would be the only way for me to use the dedicated IP to use my Android TV system in a secure way.

   I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to… more

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2. Make the split tunneling able to be started at boot-up without the manual process currently needed
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3. P2P exit point in the USA

   Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

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4. Add auto-connect feature for users with dedicated ip add-ons

   You may add an auto-connect feature for users with dedicated ip add-ons. I’m hoping when I start Windows, purevpn auto starts, auto login including auto login to dedicated IP feature.

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5. The number one thing that a VPN service needs to have are security, and reliability.

   The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

   If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

   If the platform is unreliable and inconsistent people will stop paying for it.

   So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

   It is also vital that management is HONEST about limitations and drawbacks, and that no one is being disperportinaly exploited while improving the platform. Paying workers fairly for their contributions should be mandatory.

   The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

   If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

   If the platform is unreliable and inconsistent people will stop paying for it.

   So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

   It is also vital that management is HONEST about limitations and drawbacks,… more

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6. More U.S. based IP addresses that aren't blocked by websites.
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7. Better Notifications on Linux

   on Linux, purevpn daemon stops working after I switch to multiple countries. Some “best-practise” instructions in error message would be good.

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8. More servers in India
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   completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

   Happy to report that we have added servers in Mumbai now.

   Thanks for the feedback! :)

9. Firefox browser add-on needs an option to select the closest server instead of a country

   Firefox browser add-on needs an option to select the closest server instead of a country, similar to how the app gives you the ability to choose Security/Privacy option.

   7 votes

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10. Add west coast server to Canada.

    Adding west coast server to Canada...Canada is a big country so ping is really noticeable.

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11. Auto update functionality in your app

    You can improve your product by implementing an auto update functionality in your app. In this way, any improvements or upgrades are automatically applied the next time a user activates the app.

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12. Dedicated app for PSN/Xbox

    Try to offer a VPN solution for gamers in the form of an app for PSN/Xbox. This would be a game changer for many. Currently, I have to manually configure a VPN within my PlayStation settings, it's cumbersome. A nice app with a friendly GUI would be great. Not sure about how PSN would feel about it, but if it's possible I'd like to see it.

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13. Google hassles me for ‘unusual traffic’. Dodge them!

    The features you should improve upon are...google hassles me for ‘unusual traffic’. Dodge them!

    6 votes

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14. SUPPORT FOR ALL PROTOCOLS W/O LOG
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15. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    4 votes

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16. On my Android as I used a widget to connect

    On my Android as I used a widget to connect. It was always there in the same spot now it is gone.

    3 votes

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17. Better prevention against some streaming services detecting PureVPN

    better prevention against some streaming services detecting PureVPN and not allowing to connect.

    10 votes

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18. Internet kill switch on your app

    you removed the internet kill switch on your app... that is the very reason I picked PureVPN in the first place... I need that put back into the application...

    1 vote

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19. Add a server in Hawaii where hi ranking corporate individuals are moving.

    Add a server in Hawaii where hi ranking corporate individuals are moving to now that we can work remotely. I have been working remotely since the 90's, but this year my wife has had new clients from tech companies such as Microsoft and others who have decided that 4 $10 million house in Hawaii is a better life than a $10 million house in silicon valley. You can see my point, right?

    3 votes

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20. Workable VPN in China.

    Workable VPN in China. Changing countries on the fly.

    7 votes

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