Your suggestions for 2021

  1. Work to make your service harder to detect.

    Not let Amazon be able to detect your VPN service and shut down My Firestick and internet ..It happens quite often lately, and when it does your service becomes useless for a day or two.

    7 votes

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  2. Easy way for updates

    The features you should improve upon are...easy way for updates...-send email when new updates and new products advail.

    2 votes

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  3. Check which VPN server has better performance from my location without installing custom software.

    The features you should add are the ability (thru documentation or tool) to check which VPN server has better performance from my location without installing custom software.

    1 vote

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  4. You could have a real computed server load response.

    Instead of a ping to know which server are available.
    You could have a real computed server load response.

    2 votes

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  5. You could remove the VPN connection protocol altogether.

    You could remove the VPN connection protocol altogether. That would speed things up and make the user even more incognito.

    2 votes

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  6. 2 votes

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  7. Special tunnel for users in China only for use

    a special tunnel for users in China only for use in China just like NordVpn has with their NordLynx tunnel

    6 votes

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  8. An automatic translator that could be toggled on from settings.

    An automatic translator that could be toggled on from settings. (When you set VPN to another country, sometimes when surfing certain sites You must manually translate where if it would be automated. This would improve the working process.)

    2 votes

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  9. 2 votes

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  10. 1 vote

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  11. LG Smart tv,s are able to use Purevpn

    The features you should add are...that LG Smart tv,s are able to use Purevpn all else is great

    7 votes

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  12. 13 votes

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  13. 2 votes

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  14. Graphic based app for linux Debian based.

    Graphic based app for linux Debian based. I love the app on my android phone for pure VPN. However I bought pure VPN after reading linux was supported. The CLI tool is a pain to use and just recently got a working kill switch for DNS leak.

    2 votes

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  15. More servers in the UK

    more servers in the UK for me the nearest is Manchester, one in Leeds or Sheffield would be great. Kind regards, Fred.

    1 vote

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  16. Wireguard on DD-WRT support

    Wireguard on DD-WRT support. Create distinct (system can recognize as) network adaptor on MacOS

    15 votes

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  17. Put Hong Kong back in the country list.

    Put Hong Kong back in the country list. VPN to HK is one primary reason I subscribed to PureVPN in the first place, needed it to access certain apps and programs.

    10 votes

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  18. Alert sound and a larger notification when connection is lost

    When connection is lost, program
    should have an alert sound and a larger notification box that stays on
    the screen until user removes it.

    2 votes

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  19. PureVPN app for Debian @ ARM-based machines.

    PureVPN app for Debian @ ARM-based machines. Last time I checked it was only available for x86, which means no support for Raspberry Pi and many others.

    Overall, better documentation for connecting in Linux. For example, there are at least two different pages about connecting from Raspberry Pi, with different sets of instructions, and it's not clear which to use when. Some links or file names there were outdated, etc.

    6 votes

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  20. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    4 votes

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