Your suggestions for 2021

  1. Wireguard on DD-WRT support

    Wireguard on DD-WRT support. Create distinct (system can recognize as) network adaptor on MacOS

    15 votes

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  2. Put Hong Kong back in the country list.

    Put Hong Kong back in the country list. VPN to HK is one primary reason I subscribed to PureVPN in the first place, needed it to access certain apps and programs.

    10 votes

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  3. Alert sound and a larger notification when connection is lost

    When connection is lost, program
    should have an alert sound and a larger notification box that stays on
    the screen until user removes it.

    2 votes

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  4. PureVPN app for Debian @ ARM-based machines.

    PureVPN app for Debian @ ARM-based machines. Last time I checked it was only available for x86, which means no support for Raspberry Pi and many others.

    Overall, better documentation for connecting in Linux. For example, there are at least two different pages about connecting from Raspberry Pi, with different sets of instructions, and it's not clear which to use when. Some links or file names there were outdated, etc.

    6 votes

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  5. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    4 votes

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  6. 6 votes

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  7. More servers in even more countries

    Even more servers in even more countries. More support for sites.

    7 votes

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  8. Having an Israeli VPN option

    Having an Israeli VPN option (you don’t have to agree to its politics to want to access it).
    DoH?
    DNSSEC?
    I assume you already have « no logs »

    7 votes

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  9. 3 votes

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  10. Give user the ability to pick where vpn is located

    Can you improve the connectivity and give the user the ability to pick where vpn is located?

    7 votes

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  11. More specific sites like you have for BBC iPlayer.

    More specific sites like you have for BBC iPlayer. Currently Amazon US but why not UK and DE, for example?

    6 votes

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  12. Consistency of all apps across all platforms/operating systems.

    Consistency of all apps across all platforms/operating systems. Some are excellent, eg, PC, Mac, while others are poor, eg, Android TV.

    2 votes

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  13. Allowing android users to pick servers closer to our locality.

    Increase speeds and allowing android users to pick servers closer to our locality.

    2 votes

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  14. 2 votes

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  15. 6 votes

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  16. Provide SOCKS5 proxy for your servers

    Provide SOCKS5 proxy for your servers. Will really help in anonymizing individual applications with proxy set in them

    7 votes

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  17. Please Honor the lifetime deal you offered

    Please Honor the lifetime deal you offered with your vendors like stack social. I still see the lifetime deals on the your home page which does not work though which means you did have it earlier.
    I am one such customer. I raised a ticket (1655746 ) your team said its not their problem but stack social. I got the same deal with windscribe and they are honoring it.

    6 votes

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  18. 7 votes

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  19. 4 votes

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  20. Improve Speed

    speed & latency.

    17 votes

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