Service Improvement

How can we improve PureVPN?

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  1. DNS tunneling

    Secure DNS tunneling would be nice. DNS wouldn't slow your connection compare to VPN
    add this please!

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. IPV6 support on every server (or most with a logo both on apps and serverlist)1

    I would like to see PureVPN somewhere I didn't see them yet, IPV6 it can be really useful to speed-up your internet having no nat problems etc, my ISP provides IPV6 bu if I put a server on my "FREEBOX" (which you have a tutorial for) my IPV6 will leak, so I'm forced to stop my IPV6 on computer the app simply blocks the IPV6 and doesn't give you a secure and encrypted one which can be really useful.
    It also applies to the dedicated IP which is a lot cheaper in IPV6
    So please even if it has to…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Support for Singapore Toggle App

    Support for Singapore Toggle App,some Singapore IP can access Toggle Singapore,but alot of SG IP cant access to SG Toggle due to geoblocking (Toggle.SG) Please optimize all ip block of purevpn that can be access the Toggle App.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Design a More Comprehensive User Interface

    The current user interface is a bit clunky and could do with a make over. Could you do a UWP app version of PureVPN for Windows 10?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. OpenVPN Support for Other Encryption Cipher

    Please implement the feature for OpenVPN users to be able to select the encryption cipher the is required.
    For example AES-128-CBC.
    This provides more flexibility to the users.

    213 votes
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    2 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  6. IPv6 Support for OpenVPN

    IPv6 is very common nowadays. More and more ISPs are using IPv6 as well. It would be great if IPv6 is supported for OpenVPN.

    50 votes
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    3 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
  7. OpenVPN Config Generator

    Please add OpenVPN Config Generator on PureVPN's website to generate ovpn config.
    With this we can always generate the most up to date ovpn config files instead of looking for download links for the latest config files.
    This will be very convenient for PureVPN customers.
    Attached are 2 examples of other VPN providers providing the config generators.

    43 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Update server list and use encryption key certificates

    When I connect via openVPN I get the following warning:

    "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info."

    The following configuration is suggested by openVPN:
    ca ca.crt
    cert server.crt
    key server.key # This file should be kept secret

    In my config folder I can only find a ca.crt but no server.crt and also no server.key.

    I have also tried your openvpn-2.1.1-install.exe but the message "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info." still came up so this does not resolve the issue.

    Besides this I noticed that there…

    99 votes
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    1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
  9. Configure OpenVPN to your server in Finland

    Your server currently does not have OpenVPN support in it. Please enable it. All other Nordic countries already have it like Sweden, Denmark, Norway and even Iceland.

    3 votes
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    0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  10. Switch to SHA2

    SHA1 is no longer considered secure and has been replaced by SHA2, still it is being used by you. Even browsers are planing a complete ban of SHA1 for use with SSL, because it cannot guarantee a secure connection between client and service. VPN services are useless if they use outdated security technologies. Could you please make a switch soon?

    10 votes
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    1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  11. Multiple suggestions:

    1. Add more VPN / tunnel protocols such as SSH and DNS tunneling, SSL can be nice too.

    2. Add special servers that enables us to use PureVPN as a mini private LAN between one`s logged in devices, for example, to securely access my desktop at home, while traveling with my Laptop, I understand you can use a dedicated IP for that, but it is not as secure as being encrypted end to end, also this is a simpler solution, this is a unique feature that your direct competitors do not have.

    3. Sell add-on VPS (Virtual Private Server) service.…

    6 votes
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    0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  12. View list of connected or Active devices ?

    It would be great if there is an option in the profile settings to view the list of currently active or connected devices with the option to disconnect them??

    6 votes
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    1 comment  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
  13. PureVPN program addon for OSMC (KODI) in Raspberry Pi

    Every platform has an app for choosing how to connect and where to connect but not the raspberry pi. If you want to use PureVPN on raspberry Pi, you must type all of every settings in the command line. It's very inconvenient and very hard to understand.

    36 votes
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    5 comments  ·  Others..  ·  Flag idea as inappropriate…  ·  Admin →
  14. Your VPN has Anti-virus, anti-malware and anti-spyware feature?

    Your VPN has Anti-virus, anti-malware and anti-spyware feature? You should add these feature in the future.

    1 vote
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    0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide Changelog in Website and Software

    I'm a new user of Purevpn. Today I updated my software from 5.13.1 to 5.14 . Then I open the website to find the changelog page to know what was the updates and fixes. But I'm shocked, because there was not any changelog page! After contacting support, Bill told me these were the changes:

    Our latest app has the following changes. Version 5.14.0 ( December 16th, 2015)

    -Internet kill switch tweaking-Tips

    -Restart as admin functionality

    -IPv6 Enabled after installation

    -Security improvement with file sharing and privacy mode

    -Minor bug fixes

    -Ux/Ui improvements

    Personally I have not seen any software without…

    7 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  16. Please! Add "favorite list" for frequently used servers.

    Its REALY HARD to scroll all this servers. And there is plenty amount of same "ideas". Make happy your customers. Its simple ))
    Add it for "old client" first please!

    1 vote
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    0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
  17. Proxy Installation

    Allow also a proxy installation instead of a vpn
    and let me choose what I want protect.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that PureVPN, world’s fastest VPN service, now offers instant and hassle-free online protection for your Chrome and Mozilla Browsers. With enhanced accessibility, new and improved features and an ever-growing network of more than 30 dedicated servers (separate from the VPN network), you are guaranteed the highest level of accessibility and fastest VPN speeds worldwide.

    Here you go,

    Google Chrome : https://support.purevpn.com/purevpn-chrome-extension

    Mozilla Firefox : https://support.purevpn.com/purevpn-firefox-extension

    Keep sharing your wonderful ideas !

  18. Allow customers to change their VPN password

    I think you should provide a tool on your website to allow a customer, once logged into the billing portal/client area, to change autonomously the username and password normally used to connect to your vpn servers. This changing should be made as soon as possibile because it would improve security.

    2 votes
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    0 comments  ·  VPN Service  ·  Flag idea as inappropriate…  ·  Admin →
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