22 results found

1. IP of Kazakhstan

   For my work, I need the IP of Kazakhstan. Do you have the opportunity to connect this country or should I look towards another VPN service?

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2. Security layer: 2-Step Verification option to protect user's account
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3. Ad-block function so users don't need to use any other third party one
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4. DNS tunneling

   Secure DNS tunneling would be nice. DNS wouldn't slow your connection compare to VPN
   add this please!

   4 votes

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5. IPV6 support on every server (or most with a logo both on apps and serverlist)1

   I would like to see PureVPN somewhere I didn't see them yet, IPV6 it can be really useful to speed-up your internet having no nat problems etc, my ISP provides IPV6 bu if I put a server on my "FREEBOX" (which you have a tutorial for) my IPV6 will leak, so I'm forced to stop my IPV6 on computer the app simply blocks the IPV6 and doesn't give you a secure and encrypted one which can be really useful.
   It also applies to the dedicated IP which is a lot cheaper in IPV6
   So please even if it has to wait until 2020 do it even if it's true I already paid for my 5 years but I want a Service that evolves.

   I would like to see PureVPN somewhere I didn't see them yet, IPV6 it can be really useful to speed-up your internet having no nat problems etc, my ISP provides IPV6 bu if I put a server on my "FREEBOX" (which you have a tutorial for) my IPV6 will leak, so I'm forced to stop my IPV6 on computer the app simply blocks the IPV6 and doesn't give you a secure and encrypted one which can be really useful.
   It also applies to the dedicated IP which is a lot cheaper in IPV6
   So please even if it has to… more

   2 votes

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6. Add option to connect PureVPN through proxy

   Some organizations makes you connect to the internet only via a proxy server with user and password. In these cases PureVPN can't connect because it doesn't have the option to connect to their servers through proxy with authentication.

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7. Design a More Comprehensive User Interface

   The current user interface is a bit clunky and could do with a make over. Could you do a UWP app version of PureVPN for Windows 10?

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8. Support for Singapore Toggle App

   Support for Singapore Toggle App,some Singapore IP can access Toggle Singapore,but alot of SG IP cant access to SG Toggle due to geoblocking (Toggle.SG) Please optimize all ip block of purevpn that can be access the Toggle App.

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9. OpenVPN Support for Other Encryption Cipher

   Please implement the feature for OpenVPN users to be able to select the encryption cipher the is required.
   For example AES-128-CBC.
   This provides more flexibility to the users.

   212 votes

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   under review  ·  2 comments  ·  VPN Service  ·  Delete…  ·  Admin →
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10. IPv6 Support for OpenVPN

    IPv6 is very common nowadays. More and more ISPs are using IPv6 as well. It would be great if IPv6 is supported for OpenVPN.

    54 votes

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    under review  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Thanks for reaching out. Your suggestion has been forwarded to concerned dept.

    Keep writing, we really appreciate it!

11. OpenVPN Config Generator

    Please add OpenVPN Config Generator on PureVPN's website to generate ovpn config.
    With this we can always generate the most up to date ovpn config files instead of looking for download links for the latest config files.
    This will be very convenient for PureVPN customers.
    Attached are 2 examples of other VPN providers providing the config generators.

    •  

    •  

    45 votes

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    under review  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Thanks for reaching out. Your precious suggestions has been forwarded to concerned department.

    Keep writing!

12. Update server list and use encryption key certificates

    When I connect via openVPN I get the following warning:

    "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info."

    The following configuration is suggested by openVPN:
    ca ca.crt
    cert server.crt
    key server.key # This file should be kept secret

    In my config folder I can only find a ca.crt but no server.crt and also no server.key.

    I have also tried your openvpn-2.1.1-install.exe but the message "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info." still came up so this does not resolve the issue.

    Besides this I noticed that there are only 19 openVPN-TCP server configured so that I used the missing config information from https://support.purevpn.com/vpn-servers
    But the list has to be updated because there are many servers to which you cant establish any connection because the server is unknown. Also I guess Russia does not belong to Europe. ;-)

    Please update these essential information in this server-list.

    When I connect via openVPN I get the following warning:

    "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info."

    The following configuration is suggested by openVPN:
    ca ca.crt
    cert server.crt
    key server.key # This file should be kept secret

    In my config folder I can only find a ca.crt but no server.crt and also no server.key.

    I have also tried your openvpn-2.1.1-install.exe but the message "WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info." still came up so this does not resolve the issue.

    Besides this I noticed that there… more

    101 votes

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    completed  ·  1 comment  ·  VPN Service  ·  Delete…  ·  Admin →
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13. Configure OpenVPN to your server in Finland

    Your server currently does not have OpenVPN support in it. Please enable it. All other Nordic countries already have it like Sweden, Denmark, Norway and even Iceland.

    3 votes

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    under review  ·  0 comments  ·  VPN Service  ·  Delete…  ·  Admin →
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14. PureVPN program addon for OSMC (KODI) in Raspberry Pi

    Every platform has an app for choosing how to connect and where to connect but not the raspberry pi. If you want to use PureVPN on raspberry Pi, you must type all of every settings in the command line. It's very inconvenient and very hard to understand.

    37 votes

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    5 comments  ·  Others..  ·  Delete…  ·  Admin →
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    completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that we have mae Koid simple for you to configure and access, please have a look:
    https://support.purevpn.com/heres-how-to-setup-kodi-vpn-on-your-devices

    Keep sharing your wonderful ideas !

15. View list of connected or Active devices ?

    It would be great if there is an option in the profile settings to view the list of currently active or connected devices with the option to disconnect them??

    11 votes

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    1 comment  ·  VPN Service  ·  Delete…  ·  Admin →
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    under review  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    That’s sounds good. I have forwarded your suggestion to concerned department for further evaluation.

    Keep sharing your valuable suggestions, it means a lot to us!

16. Multiple suggestions:

    1. Add more VPN / tunnel protocols such as SSH and DNS tunneling, SSL can be nice too.

    2. Add special servers that enables us to use PureVPN as a mini private LAN between one`s logged in devices, for example, to securely access my desktop at home, while traveling with my Laptop, I understand you can use a dedicated IP for that, but it is not as secure as being encrypted end to end, also this is a simpler solution, this is a unique feature that your direct competitors do not have.

    3. Sell add-on VPS (Virtual Private Server) service. If you/ your partners have all this infrastructure, why not sell VPS to people that want to have their own websites and other applications? If I entrust you with my security/ privacy, it seems natural to order such service from you, bundle price etc (good for hobbyists, games, Internet of things enthusiasts).

    4. I think someone mentioned it before, some people would prefer cheaper monthly price for multi-year in-advance payments, please give this a thought.

    5. When paying using a gift card, please be clearer in regards to whether one needs pays the same price, or how much extra does that cost so we know what amount to put on the card.
       PayGarden will take the full amount you have on your card, people need to be aware of this.

    Thank you.

    1. Add more VPN / tunnel protocols such as SSH and DNS tunneling, SSL can be nice too.

    2. Add special servers that enables us to use PureVPN as a mini private LAN between one`s logged in devices, for example, to securely access my desktop at home, while traveling with my Laptop, I understand you can use a dedicated IP for that, but it is not as secure as being encrypted end to end, also this is a simpler solution, this is a unique feature that your direct competitors do not have.

    3. Sell add-on VPS (Virtual Private Server) service. If you/ your… more

    8 votes

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    under review  ·  0 comments  ·  VPN Service  ·  Delete…  ·  Admin →
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17. Switch to SHA2

    SHA1 is no longer considered secure and has been replaced by SHA2, still it is being used by you. Even browsers are planing a complete ban of SHA1 for use with SSL, because it cannot guarantee a secure connection between client and service. VPN services are useless if they use outdated security technologies. Could you please make a switch soon?

    12 votes

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    under review  ·  1 comment  ·  VPN Service  ·  Delete…  ·  Admin →
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18. Provide Changelog in Website and Software

    I'm a new user of Purevpn. Today I updated my software from 5.13.1 to 5.14 . Then I open the website to find the changelog page to know what was the updates and fixes. But I'm shocked, because there was not any changelog page! After contacting support, Bill told me these were the changes:

    Our latest app has the following changes. Version 5.14.0 ( December 16th, 2015)

    -Internet kill switch tweaking-Tips

    -Restart as admin functionality

    -IPv6 Enabled after installation

    -Security improvement with file sharing and privacy mode

    -Minor bug fixes

    -Ux/Ui improvements

    Personally I have not seen any software without changelog. These information are very vital for users. You have to make a "changelog" page and inform users about the changes. Something same as this:

    wp-rocket.me/changelog/

    Thanks

    I'm a new user of Purevpn. Today I updated my software from 5.13.1 to 5.14 . Then I open the website to find the changelog page to know what was the updates and fixes. But I'm shocked, because there was not any changelog page! After contacting support, Bill told me these were the changes:

    Our latest app has the following changes. Version 5.14.0 ( December 16th, 2015)

    -Internet kill switch tweaking-Tips

    -Restart as admin functionality

    -IPv6 Enabled after installation

    -Security improvement with file sharing and privacy mode

    -Minor bug fixes

    -Ux/Ui improvements

    Personally I have not seen any software without… more

    9 votes

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19. Allow customers to change their VPN password

    I think you should provide a tool on your website to allow a customer, once logged into the billing portal/client area, to change autonomously the username and password normally used to connect to your vpn servers. This changing should be made as soon as possibile because it would improve security.

    4 votes

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    completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    You can now change your VPN password from your client area. :)

20. Your VPN has Anti-virus, anti-malware and anti-spyware feature?

    Your VPN has Anti-virus, anti-malware and anti-spyware feature? You should add these feature in the future.

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    completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that we are now offering Antivirus feature after too many requests from our valuable customers, please have a look:

    https://support.purevpn.com/?s=Antivirus

    Keep sharing your wonderful ideas !