Your suggestions for 2021

  1. PureVPN is recognizable

    I use VPN for geographic purposes. Purevpn is many times recognised, even the app aplications. ExpressVPN is much better in this respect. Van you manage to improve this

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Partner with a company like ZoneAlarm

    I would like to see you partner with a company like ZoneAlarm, so that your great product can merge with theirs across multiple platforms. In this day and age of data breaches, big brother, people need the ability to have some sense of protection and security.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please add support for LibreElect

    Please add support for LibreElect or go back to support in OpenVPN. It really was annoying when you ( purevpn) went to your own client only supported under OpenElect.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. The connection indicator

    On the connection page showing the county that I’m connected too, the connection indicator shows in RED if I’m connected. This is backwards it should be green’. Simple solution, make it read “connected” or “disconnected “ or “UP” or “down”. Not red or green. In the USA red means off Green means on.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Subscription Prices are too high for India

    Think about your subscription plan Prices,which is high in India.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. More payment options for Indian Users

    More payment option like MasterCard, Rupay card,gpay..etc for India.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option to see or test the speed of the server speed

    It would be nice to know what countries have the fastest servers. Speed and reliability is what we look for. When I see the connection page, give me the option to see or test the speed of the server speed I’m connected too.

    We need to know what country we should be using based on our location. Send it to us monthly in a email.
    Example - If I’m in England where and what countries presently have the fastest servers today.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Added security in Login Credential Menu

    You must add security in the password credentials menu. Where do I want if I change my password. purevpn provides authentication to the email confirming that someone is about to change the password. after I click the authentication button on the email. I just can change the credential password.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add auto-connect feature for users with dedicated ip add-ons

    You may add an auto-connect feature for users with dedicated ip add-ons. I’m hoping when I start Windows, purevpn auto starts, auto login including auto login to dedicated IP feature.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. The number one thing that a VPN service needs to have are security, and reliability.

    The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

    If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

    If the platform is unreliable and inconsistent people will stop paying for it.

    So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

    It is also vital that management is HONEST about limitations and drawbacks,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Future appearance of the Member area

    I got an email about plans and an overview of the future appearance of the "Member area". but I disagree with the look. I prefer the appearance of the existing member area like this. I also don't like it when the member area is given the "Logged on device" feature because this is a matter of the account owner's privacy.

    I would also like to add that purevpn is not supposed to provide an "Auto-login" service to the member area. because the auto login feature is very privacy and confidential. I still often find it when Purevpn provides notification of…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Security on the account credentials menu

    I think the security on the account credentials menu is very important. if someone changes the password. then there must be a confirmation via email to agree that someone wants to change the credential password.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better Notifications on Linux

    on Linux, purevpn daemon stops working after I switch to multiple countries. Some “best-practise” instructions in error message would be good.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Your suggestions for 2021

Categories

Feedback and Knowledge Base