Your suggestions for 2021

  1. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    2 votes

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  2. 2 votes

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  3. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    2 votes

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  4. Add auto-connect feature for users with dedicated ip add-ons

    You may add an auto-connect feature for users with dedicated ip add-ons. I’m hoping when I start Windows, purevpn auto starts, auto login including auto login to dedicated IP feature.

    2 votes

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  5. The number one thing that a VPN service needs to have are security, and reliability.

    The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

    If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

    If the platform is unreliable and inconsistent people will stop paying for it.

    So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

    It is also vital that management is HONEST about limitations and drawbacks,…

    2 votes

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  6. 2 votes

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  7. Add west coast server to Canada.

    Adding west coast server to Canada...Canada is a big country so ping is really noticeable.

    2 votes

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  8. Auto update functionality in your app

    You can improve your product by implementing an auto update functionality in your app. In this way, any improvements or upgrades are automatically applied the next time a user activates the app.

    2 votes

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  9. 2 votes

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  10. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    2 votes

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  11. 2 votes

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  12. On my Android as I used a widget to connect

    On my Android as I used a widget to connect. It was always there in the same spot now it is gone.

    2 votes

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  13. Add a server in Hawaii where hi ranking corporate individuals are moving.

    Add a server in Hawaii where hi ranking corporate individuals are moving to now that we can work remotely. I have been working remotely since the 90's, but this year my wife has had new clients from tech companies such as Microsoft and others who have decided that 4 $10 million house in Hawaii is a better life than a $10 million house in silicon valley. You can see my point, right?

    2 votes

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  14. 2 votes

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  15. Avoid the constant changes of dedicated IP addresses

    Avoid the constant changes of dedicated IP addresses, since I purchased my dedicated IP a couple of years ago PUREVPN has changed my addresses at least twice. Dedicated IP addresses are purchased because client wants to keep that address, otherwise, we as clients would just pay for a regular VPN.

    2 votes

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  16. Browser extension for Microsoft Edge

    A browser extension for Microsoft Edge. Sometimes neither Chrome nor Google works with BBC - they are tricky.

    2 votes

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  17. Easy way for updates

    The features you should improve upon are...easy way for updates...-send email when new updates and new products advail.

    2 votes

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  18. You could have a real computed server load response.

    Instead of a ping to know which server are available.
    You could have a real computed server load response.

    2 votes

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  19. You could remove the VPN connection protocol altogether.

    You could remove the VPN connection protocol altogether. That would speed things up and make the user even more incognito.

    2 votes

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  20. 2 votes

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Your suggestions for 2021

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