Your suggestions for 2021

  1. 6 votes

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  2. 6 votes

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  3. Please restore login display on windows app & Delay termination of old app version

    There are several things that I want to convey to purevpn, and these are very important for the continued convenience of your customers.

    1. ask purevpn to restore the login display on windows as in the previous version. where we can login using the account username, credentials, or email. this certainly makes it convenient for most users. for various reasons that make them comfortable. To be honest, many people don't like the look of logging in using authentication like this. i think this is impractical and very complicated,

    2. Please postpone until the next few years the termination of service on Windows…

    5 votes

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  4. show in the members area which or how many devices are currently using your service

    when i'm logged in - i should see how many of my devices are using their service

    5 votes

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  5. Web snooping tools in the UK

    With recent news suggesting secret web snooping tools in the UK https://www.wired.co.uk/article/internet-connection-records-ip-act it would be good to see how you're improving your security features. We mention some of the improvements required in our review.

    I would return the question to you and ask how can affiliate sites like my own improve our service for customers to get an accurate recommendation for the best VPN for their needs. We talk about how a number of review sites recommend different VPNs for certain services potentially confusing the customer/VPN shopper.

    How can affiliate sites like ours improve our service to help our customers...both…

    5 votes

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  6. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    5 votes

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  7. 4 votes

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  8. iOS: Option of automatically turn on VPN if I’m using data on a WiFi

    iOS:
    Would be so nice to have an option of automatically turn on VPN if I’m using data on a WiFi not defined as a trusted network.

    Also if possible to just turn on vpn if visiting untrusted websites - as in, you define a list of websites and if you visit them VPN is turned on.

    4 votes

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  9. 4 votes

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  10. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    4 votes

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  11. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    4 votes

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  12. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    4 votes

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  13. 4 votes

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  14. 3 votes

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  15. OpenVPN support on dedicated IP's

    Title says it all!
    They say we're working on it... but when will we see it!!

    3 votes

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  16. Upon VPN deconnection, the option to close automatically some or all programs in the split tunelling list

    Hi For those who use the split tunelling often, it would be great to have - upon VPN deconnection, the option to close automatically some or all programs in the split tunelling list BUT without deconnecting internet.

    3 votes

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  17. OpenVPN with dedicated IP

    If this could be a possibility, OpenVPN with a dedicated IP could be nice as it would allow the configuration in pfSense and assign the vpn to specific local ips

    3 votes

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  18. IPv6 Support

    The features you should add are...

    1a. IPv6 Support
    1b. Linux client selectable city not just country
    1c. All Clients, select if NAT, or Port-Forward, or "real ip" directly

    3 votes

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  19. PureVPN Browser

    super private connecting with 2 or more VPN yours. I think that could be interesting to create a browser web specific to PureVPN

    3 votes

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  20. Don’t remove (PORT FORWARDING).

    Nothing more to add but Don’t remove (PORT FORWARDING).

    3 votes

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