PureVPN - Feature Request

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  1. Split Tunneling enhancement

    I would like the split tunneling feature to be modified to allow the user to reverse the way it currently needs to be configured. As it is now when split tunneling is select all of the applications that the user wants to go through VPN must be identified. IMO, this is backwards. If one uses VPN to begin with and without split tunneling then by default all traffic goes through the VPN. However, when split tunneling is turned on then by default all traffic will not use VPN. The use of split tunneling should not change the default.

    Because this…

    24 votes
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      5 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      Thank you for choosing PureVPN for your desired VPN needs,

      It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

      Keep sharing your wonderful ideas !

    • Streamline the resetting of the Kill Switch to regain internet connection

      The Kill Switch works perfectly; however I would like to see the reconnection process simplified to make it less cumbersome.

      At the moment, once the connection is lost, you have to 1) close the warning window; 2) Go to Preferences; 3) uncheck the Activate Internet Kill Switch check box; 4) Recheck the checkbox; 5) close the "internet restored" message (or wait for it to close on its own); 6) go back to the Main Page; and finally, 7) click the Connect button.

      Most of these steps could be eliminated with a Kill Switch reset button, perhaps on the Main Page.…

      21 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add ability to automatically close a specific program if VPN is disconnected.

        Add ability to automatically close a specific program if VPN is disconnected.

        21 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • In-app DNS change options

          You are requested to provide options under the PureVPN application to change DNS to Google / OpenDNS or PureVPN own DNS servers (Include customization to choose the DNS).

          20 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 19 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hi,

              Thank you for choosing PureVPN for your desired VPN needs,

              Thanks, we aim to provide a friendly service, the idea that you have suggested is absolutely fascinating.

              I am forwarding this to the concerned team for 2018’s considerations.

              Keep sharing your wonderful ideas !

            • Allow Users to change their VPN Usernames

              Please allow users to change their VPN usernames to something easier to remember or sync it with the account username?

              15 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Should Internet Kill Switch Option be Available on All Software?

                The IKS ( Internet Kill Switch ) feature is available with the PureVPN Windows Software, the PureVPN team is working hard to launch it on other devices as well. Would you like us to launch IKS on other devices? Please vote!

                14 votes
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                  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Delete option for unwanted invoices

                  It would be nice to be able to delete unwanted invoices without having to contact support. Right now, if you order a service by accident, and you don't want to be billed for it, you have to contact support to have the invoice removed.

                  13 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi,

                    Thank you for choosing PureVPN for your desired VPN needs,

                    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                    Keep sharing your wonderful ideas !

                  • Please publish .ovpn files for all openvpn/enabled servers.

                    Many people need .ovpn files (and the .crt and .key files of course) to use openvpn in Linux. Your link (http://support.purevpn.com/customer/portal/articles/1722854) has .ovpn files for only a few servers which makes it impossible to use all possibilities with Linux.

                    I also suggest to make all .ovpn files available from a very obvious download link.

                    Best regards,
                    Jean

                    13 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • "Favorites" option for frequently used servers

                      A folder or button able to contain maybe 5 favorite servers for a faster connection

                      12 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • IP Shuffle

                        You are requested to add a feature that will change the IP address automatically after few minutes / hours / set any criteria for customization.

                        11 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add support for strongSwan (IPsec/IKEv2)

                          In order to have more options (protocols) to available when users are struggling with the Chinese Great FireWall, add support for strongSwan (https://www.strongswan.org/ & also more information on https://en.wikipedia.org/wiki/StrongSwan). StrongSwan clients are available for an ample range of operating systems (Windows, OS X, Linux, Android, FreeBSD). For Ubuntu users, the client present in their repositories. Also important, the software is open source and free to download! For PureVPN this would be an option to distinguish itself from other VPN providers.

                          11 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi,

                            Thank you for choosing PureVPN for your desired VPN needs,

                            It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                            Keep sharing your wonderful ideas !

                          • Email Address Change

                            There must be an option available at user end to change the email address with the member area

                            10 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Give option for 5+ multi logins

                              Need option for more than 5 multi-logins

                              9 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • A proxy would be nice for those times when you are not concerned about encryption - just geo-blocking.

                                Sometimes I just want to have a website operate through a proxy, without setting up a VPN tunnel that takes over my whole internet connection. I'm not concerned about security when surfing the BBC News website - I just want it to present me with the British content whilst I am abroad.

                                9 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  Thank you for choosing PureVPN for your desired VPN needs,

                                  It is to inform you that PureVPN, world’s fastest VPN service, now offers instant and hassle-free online protection for your Chrome and Mozilla Browsers. With enhanced accessibility, new and improved features and an ever-growing network of more than 30 dedicated servers (separate from the VPN network), you are guaranteed the highest level of accessibility and fastest VPN speeds worldwide.

                                  Here you go,

                                  Google Chrome : https://support.purevpn.com/purevpn-chrome-extension

                                  Mozilla Firefox : https://support.purevpn.com/purevpn-firefox-extension

                                  Keep sharing your wonderful ideas !

                                • 8 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi,

                                    Thank you for choosing PureVPN for your desired VPN needs,

                                    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                                    Keep sharing your wonderful ideas !

                                  • Alert a user before suspending account because of excessive sessions

                                    My account was suspended because unknowingly my devices were misbehaving.
                                    This gives the user a chance to investigate and rectify

                                    6 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      Thank you for choosing PureVPN for your desired VPN needs,

                                      It is to inform you that we do send an email alert before suspending any account.

                                      Keep sharing your wonderful ideas !

                                    • iPad to enable landscape view, not just portrait. Really disappointing

                                      Enable at once the viable option on iPad to enable landscape view, not just portrait. Really disappointing

                                      6 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Indicator Icon When Connected - Mac

                                        The Menu Icon on the Mac should change when it is connected, so you can easily look at it and see if the VPN is active.

                                        6 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi,

                                          Thank you for choosing PureVPN for your desired VPN needs,

                                          It is to inform you that we have enumerated a connected pop-up on our desktop applications.

                                          Keep sharing your wonderful ideas !

                                        • 5 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi,

                                            Thank you for choosing PureVPN for your desired VPN needs,

                                            Thanks, we aim to provide a friendly service, the idea that you have suggested is absolutely fascinating.

                                            I am forwarding this to the concerned team for the 2018’s considerations.

                                            Keep sharing your wonderful ideas !

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