Streamline the resetting of the Kill Switch to regain internet connection
The Kill Switch works perfectly; however I would like to see the reconnection process simplified to make it less cumbersome.
At the moment, once the connection is lost, you have to 1) close the warning window; 2) Go to Preferences; 3) uncheck the Activate Internet Kill Switch check box; 4) Recheck the checkbox; 5) close the "internet restored" message (or wait for it to close on its own); 6) go back to the Main Page; and finally, 7) click the Connect button.
Most of these steps could be eliminated with a Kill Switch reset button, perhaps on the Main Page. It would only be visible on the Main Page if the Kill Switch checkbox was checked.
I perform all 7 steps quite often and I would like to see it simplified if you can. It would make the product more user-friendly.
Thanks for a great product and excellent support!
Based on your feedback, we have updated the flow for resetting IKS.
You can view it in our latest Windows app (version 184.108.40.206) available for download via our website: https://www.purevpn.com/vpn-software-for-windows.php
Please use the feature and share your feedback on how we can improve it further!
AdminPureVPN (Product Team, PureVPN.com) commented
@gg, its available in Mac but only for limited protocols. Specifically: L2TP, PPTP and IPSec.
Is this available in Mac version? BTW, IKS doesn't work in 7.0.0 and 7.0.1 with Mojave (10.14.2)
100% agree! A "kill switch" button on the main page makes sense. Quick simple reset rather than clicking through settings as stated above. I primarily use the windows app on my laptop with the kill switch activated
I gave this idea 2 years back. Guess there are still working on whether or not they need the feature.
No point. Few of my suggestions are under review for the past 2 years.
I even have a better idea!
When the "Internet Kill Switch" option is selected, the "Connect/Disconnect" main button should manage, in any transparancy, the deactivation and reactivation of the option.
No other intervention than connecting or disconnecting PureVPN should be necessary.
Hoping that this proposal will hold all your attention.
I totally agree! The Kill Switch Option should be on the main screen of the PureVPN application. For me, the current integration is a nonsense in terms of ergonomics. Sorry to be so harsh.
Enjoy this end of the Year! Merry Christmas!
Best regards from Belgium,