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PureVPN - Feature Request

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128 results found

  1. Please add Nashville

    Please add Nashville, Tennessee... a city centrally located in the USA. I'm sure many users would find this useful.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi, David

    Curious to know why do you need a server in Nashville?

    If you are worried about performance, we do have servers near Nashville in Atlanta, Georgia & Ohio that should give you good performance or just use the ‘Quick Connect’ option. It will select the best server for you automatically.

    Will that work for you?

  2. make it real, for example connected in malaysia make it malaysia all information but random city and ip in malaysia

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Once you are connected to Malaysia, you will get a Malaysian IP.

    After connecting to one of our servers on your desktop, you should immediately see the pop-up along with the connected status on the PureVPN application.

    If you’re using a smartphone or tablet, you should look for the “VPN” icon at the top of your screen.
    Additionally, you can use various services to see what IP address you’re connecting to the web with www.ipaddress.com.

  3. Manage connections from my.pure.vpn

    It would be nice if from the administration page you can disconnect users without having to talk to technical support

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Could you please be more specific and share the exact context of your request?
    Once we have a bit more information, I’m happy to look into the matter as it is to inform you that we deeply value your relationship with our company and are committed to providing you with the highest level of service simply because our customers deserve the very best and you will surely get it with us.

  4. A dialog always alert me to restart this application after I just change language.so terrible~~

    1 vote
    0 comments  ·  Admin →
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  5. A suggestion about app localization: 'Got it' is better to be translated into '知道了' but not ‘得到它了’.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  6. Adelaide, Australia

    Add this location also

    3 votes
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  7. PureVPN for roku

    I would like to have a native application of purevpn for roku

    4 votes
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  8. dominici.gianluca@gmail.com

    Avrei bisogno delle istruzioni per la configurazione del mio modem LTE – Huawei B2328-42

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Sfortunatamente, PureVPN non funziona sui router Huawei ma hai molte altre scelte popolari di router per PureVPN.
    Si prega di seguire l’URL per i router supportati: http://support.purevpn.com/supported-routers-and-protocols

    Inoltre, ti suggeriremo di dare un’occhiata alla nostra nuova serie Wouter dal link sotto riportato, le funzionalità di punta della tecnologia offerte da Wouter ti consentono di navigare sul Web in completa privacy, sicurezza e tranquillità.
    https://www.purevpn.com/wouter

  9. OpenVPN server in Czech Republic

    I asked PureVPN support about year and half ago, if there ever be possibility to use OpenVPN protocol on Czech server. Answer was YES. After more than a year still nothing... Czech republic is in the middle of Europe and have good torrenting policy so it really make sense.

    4 votes
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that we are in process of adding more servres in multiple destinatioms.
    Your patience in this regard would be highly appreciated.

    Keep sharing your wonderful ideas !

  10. Please provide instructions for HUMAX routers, thanks! I have no choice but to use this router as it was installed by my Japanese internet.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Unfortunately, PureVPN does not work on HUMAX Routers but you have many other popular choices of routers for PureVPN.
    Please follow the URL for supported routers : http://support.purevpn.com/supported-routers-and-protocols

    Moreover, we will suggest you to have a look at our new Wouter series from the link given below, the top-of-the-line features offered by Wouter allows you to surf the web with complete privacy, security and peace of mind.
    https://www.purevpn.com/wouter

    Keep sharing your wonderful ideas !

  11. VPN server for Fiji to access Fiji live TV from Walesi Fiji TV service android app available

    VPN server for Fiji to access Fiji live TV from Walesi Fiji TV service android app available

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    .Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  12. Alert a user before suspending account because of excessive sessions

    My account was suspended because unknowingly my devices were misbehaving.
    This gives the user a chance to investigate and rectify

    6 votes
    completed  ·  0 comments  ·  Admin →
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  13. Traditional Chinese

    Hope to add Traditional Chinese
    I think many Hong Kong and Taiwan customers also need it!

    2 votes
    1 comment  ·  Admin →
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  14. Provide fully functioning app kindle fire

    2 votes
    completed  ·  0 comments  ·  Admin →
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  15. Help me diagnose connection issues

    I want PureVPN to help me diagnose issues in my connection so I can see if the problem lies with my router, my link with the ISP or the ISP itself.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
    AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

    Keep sharing your wonderful ideas !

  16. Openvpn Ports

    Would like to have multiple ports opened for use in openvpn option. Like port 443,995, 8080 on TCP and on UDP 1198, 8080, 4672, 5004,5353. With all these ports open, it would be impossible to block.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?
    completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that our much awaited and requested add-on has been improved & back with a bang !

    Learn how to activate PureVPN’s Port Forwarding (Formerly NAT Firewall). Stay secure with the robust feature and carry on with your online activities without having someone snoop on your online communications, please have a look:
    https://support.purevpn.com/how-to-activate-port-forwarding

    Keep sharing your wonderful ideas !

  17. Limit internet access when VPN connection is lost

    Would you please introduce a feature so that selected applications (say internet browsers or torrent trackers) of my choice could only have Internet access if VPN is active, so that when VPN connection is lost the privacy is not undermined.

    5 votes
    0 comments  ·  Admin →
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  18. Add ability to automatically close a specific program if VPN is disconnected.

    Add ability to automatically close a specific program if VPN is disconnected.

    21 votes
    2 comments  ·  Admin →
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  19. Add preference to disable "Are you sure you want to quit?"

    I know when I want to quit PureVPN and have never attempted to do so by accident. I'd like a preference to disable this warning, which is a timewaster for me and I imagine a lot of other people.

    5 votes
    0 comments  ·  Admin →
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  20. Make "redial if dropped" timeout configurable

    Guys, 30 sec redial timeout? Re you for real? Are you using/testing your software features?
    You are watching streaming video and you are going to wait 30 sec to continue? Especially if you are not on very reliable connection.
    Please make it immediate or configurable.

    4 votes
    0 comments  ·  Admin →
    How important is this to you?
    completed  ·  AdminPureVPN (Product Team, PureVPN.com) responded

    Hi,

    Thank you for choosing PureVPN for your desired VPN needs,

    It is to inform you that we are now offering the option “Redial automatically if connection drops”. Please try once and share the results with us.

    Keep sharing your wonderful ideas !

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