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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @ruggiero - It is to inform you that we have checked your account at our end and it is working fine. You are requestd to enter username and password manually instead of copy paste and also make sure that there should not be any space in username and password.

  • ruggiero commented  ·   ·  Report

    bonjour, je viens de payer mon invoice pour un mois et après lancement du logiciel Purevpn, il en ressort Erreur 691. Pouvez vous vérifier l'exactitude de mes informations de connexion. ID : purevpn0s111562 et Password : 1gme252x
    Merci. Très Cordialement !

  • Rene commented  ·   ·  Report

    Further to my previous message, I closed the Yahoo tab and retried it, this time the page loaded immediately.
    There was no indication as to why it originally didn't load.

    Sorry for any inconvenience.

    Regards, Rene

  • Jim Bertucci commented  ·   ·  Report

    Cloud Service great idea, but have more than just google drive

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Jayden - It is to inform you that yes, P2P/ Filesharing is allowed with our service on the below mentioned shared servers.

    Turkish , Sweden, Romania, Luxembourg, Netherlands, Germany (Frankfurt only) , Russia”

    Furthermore, we have blocked torrents on some of our servers as per changing Global Web Policy. We don't allow p2p/filesharing where it's illegal by law named United Kingdom (UK) , United States (US), Canada, Australia etc.

  • Jayden commented  ·   ·  Report

    torrent websites like Pirate Bay and Kickass Torrents will open but will not download a file and eventually crashes.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Søren You can configure vpn on any brand of router which supports pptp / l2tp(ipsec) and openvpn protocol and it will not act as your dsl modem router

  • Søren commented  ·   ·  Report

    Hey.
    Would you recommand a VPN router.

    regards.

  • Marius Geldenhuys commented  ·   ·  Report

    Hello I have very bad news but this VPN is not working for me I am trying to connect to this site(https://www.pmang.jp/) from Australia-Perth and yes im connecting to the Japan server If I can't sort this out I will have to ask for a refund.

    Thank you

  • Justin Maggs commented  ·   ·  Report

    It would be nice for future versions for mac to have a connection indicator for the menu bar icon such as a green or red dot to give an indication of whether the dialer is connected to a server or not.

  • Justin Maggs commented  ·   ·  Report

    It would be nice in the future version of the dialer for mac to have notification centre support for dropped connections etc.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Will We apologize fir the inconvenience. Please remove the username and password and put them manually and press connect, and share the results with us.

  • Will commented  ·   ·  Report

    I have yet to detect any signs of life on that end when attempting to contact your elusive "tech support" (so I'm trying the 'feedback' feature). Currently I'm unable to even login to PureVPN despite using the same username/password used from time of initial registration: 'VPN Connection' (popup) "Authentification Failed"... and I'm paying for this crap service?!?

  • Sean commented  ·   ·  Report

    You instructions are very complex to say the least. Totally unable to connect. Not only that your specific instructions in the Export Log and Email totally do not work. I almost question whoever wrtoe these if they've ever used a computer. There are other services just as effective and are much more user friendly. To slay the least this has been quite an experience.....A TERRIBLE ONE!

  • Theodor commented  ·   ·  Report

    I would love to have the same features here on my Macbook as on the Windows app.
    Such as :

    -Automatically reconnect if the connection drops.

    VPN instead of just PPTP and L2TP is also more than welcome

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