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When it works, it works great. Problem is, it doesn't always work on my 2009 Mac Pro running Mac OS X 10.8.5. I repeatedly get an error message saying the software can't connect with the server. I have not had this problem on my home-built PC running Windows 8.1. I have lately also had a problem on the Mac where I choose a British city, or I choose TV watching UK, but the software still shows me as connecting from the US.