Contribute to PureSquare's Roadmap
for 2024 by Answering the Questions
- How can we improve PureVPN to become the most trusted VPN partner to you?
- What can we add, improve upon, or remove to build a winning internet security solution?
You can now join our exclusive community for PureSquare users to share ideas directly with our product team and experience the new apps before they go public!
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I am a former astrill VPN costumer that recently switched to your VPN service.
I am sorry to point out that the difference between PureVPN and Astrill is blatant.
Your VPN client apps are far from being user-friendly and "plug&play", they require a lot of configuring, juggling, testing, gimmicking, before they become barely functional. I am using one on my pc, one on my iPhone and one on my Macbook pro and I am really disappointed to notice that none of them is stable nor user-friendly, nor fast. This is noticeable especially in comparison with your competitor's applications.
I am sorry to admit that I am unsure whether I should ask for a refund.