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Why I still have not get the extra 1 year free after buying for 1 year plan?
Pls refer to the record below:
Albert
Hello Jimmy. How may I help you?
8:21 pm
Jimmy
hello
I have paid for 1 year plan
8:20 pm
Albert
Hi jimmy
8:21 pm
Jimmy
well did not get the extra 1 year free? what happened?
8:20 pm
Albert
May I know your registration email address please?
8:22 pm
Jimmy
jimmy4231@qq.com
8:21 pm
Albert
Thanks, allow me few minutes to check
You have got 2 years in your subscription
8:23 pm
Jimmy
where to check
8:22 pm
Albert
Actually i have requested my team to adjust the dates now, .it will automatically adjust