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Hans Dingler

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    4955 comments  ·  PureVPN - Windows  ·  Admin →
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    Hans Dingler commented  · 

    Using vpn on mac I encounter the following issue. If I switch to different server although dashboard is on default mode of remember me, I again have to manually fill in my password, user name is already filled out. It does not remember my password when I quite the program and start it again. Time consuming issue and not user friendly. I always have to fill it in when changing to different servers I suppose.

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    Hans Dingler commented  · 

    Hi,

    If I close the program and after some time start it again in a new session for temporary use, my already sent info on the router is again asking the same question. Would be nice if it could be saved and not asked again when I have made my choice in an earlier session.

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    Hans Dingler commented  · 

    Hi,

    Untill now the UI screens and links on my mac, ipad air2 and windows are not in every way convincing and telling me that this is a top of the bill product.

    The only convincing starter was the free version with 3 servers. Well done on that side. When I decided to buy the yearly unlimited my problems started. Hopefully mentioned issues can be resolved.

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    Hans Dingler commented  · 

    I bought the product on your website nad not through the app store after a long survey of differend suppliers but some issues are disappointing. If I open dialer in mac after entering my user name and password I still see in tab billing info as if I had to buy the article. No information about reports and history of the now bought product is shown. When I tried your product your company made a free account without me being able to change the info there (name and password). In my ipad this leads to always having to enter my bought credentials and then the dashboard switches to unlimited. Would be nice if you could fix these issues so I can use it without always having to do things manually.

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