Contribute to PureSquare's Roadmap
for 2024 by Answering the Questions
- How can we improve PureVPN to become the most trusted VPN partner to you?
- What can we add, improve upon, or remove to build a winning internet security solution?
You can now join our exclusive community for PureSquare users to share ideas directly with our product team and experience the new apps before they go public!
Please note: This forum is not meant to offer support. If you need help, feel free to visit our support center
Hello PureVPN,
Previously I'm using the PureVPN to play the online game from China.
I'm connecting to the cn.pointtoserver.com server.
Before this week, the game network is good, not best but acceptable for the game play.
The in-game network montiro show a PING at 200 ~ 400 average, most time it around 300 PING.
BUT since this week, when I play the game, the in-game show the PING always above 700, and what even more worse is that the VPN not stable, the PIN is from 700 to 3200, and then back to 1200, then around 1000 or go up to 3000, and most the network package looks like dropped.
What happens to the PureVPN on this? I'm from China, and try the Auto connect for the China Fatest Server, but it ONLY show me the China IP Address after connected, can NOT open Youtube, but if I manually connect with cn.pointtoserver.com, it can OPEN the Youtube, but I do be IMPACTED by the Online Game play!
Please have a check on the China Server or Network, and please help to get the network condition of VPN back to the average 300 PING.
Thanks,
Saxon SI