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Thomas

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    4955 comments  ·  PureVPN - Windows  ·  Admin →
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    Thomas commented  · 

    Support Request
    ---------------

    Hello,
    repeatedly, and in the past days regularly, it happens that with active PureVPN
    connection even simple browsing in Firefox is not reliable. This menas, some
    WEB sites are loaded promptly and completely, but others are not loaded even
    after periods of about a minute (but loading is also not aborted with a note of, for
    example, 'Server not available' - rather it tries to load ... to load ... to load ...)
    or are not loaded completely (almost endlessly tries to load still missing contents).
    When such an "endless" loading is running and I disconnect PureVPN, this loading
    of the WEB site becomes successful in moments!

    I use PureVPN application for connection and have tried various settings. Most,
    I use "Protocol - Automatic", "Purpose or Country - Germany Fastest Server".

    I'm not amused to be restricted by PureVPN.

    ==> Please advise me how to bypass or workaround this issue.

    ==> Is there a compact and almost complete documentation about the various Setup
    scenatios of PureVPN? This means a one-document manual in contrast to your
    multi-page tutorials on your WEB site.

    I hope to hear soon from you.

    Thank you in advance and best regards
    Thomas

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