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Dear all at PureVPN,
I have a subscription for your base service, I bought it so that I would be able to watch Italian football (soccer) matches from outside Italy, via SKY GO.
At the moment I can watch the games through your service, but the streaming stutters a lot. It stutters so much that I don't enjoy watching the games.
Is there something I can do to improve the streaming performance?
I just saw that you're now offering a SmartDNS add on which supposedly does just that. I also saw that you're now offering the add on for free to the new subscribers of the base service.
So I'm writing you asking if you would consider enabling SmartDNS for me for free. Otherwise, I suppose I'll have to cancel your service and start using paceVPN, which offers smart DNS for free with the base package.
Best regards,
Matteo Taiana