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Alastair White

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    Alastair White commented  · 

    This is the second year of my membership with PureVPN and the last few months of this year so far have been really poor when trying to connect through PureVPN.

    I live in Beijing and in the past few months have only been able to connect to PureVPN a handful of times. The rest of the time it is not possible.

    In additon, now I am finding it harder and harder to connect using my laptop.

    Even trying to 'chat' to you guys doesn't work. The chat says please wait and then nothing.

    This is most frustrating and I'm beginning to wish I hadn't taken out another year with you.

    Perhaps you would be so good as to get back in touch with me to see what can be done.

    Thank you.

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