Skip to content

Gabriel Valdez

← PureVPN Ideas - Share Your Valuable Ideas and Suggestions

My feedback

1 result found

  1. Your general feedback here

    1,022 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4955 comments  ·  PureVPN - Windows  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Gabriel Valdez commented  · 

    Ur chat support is horrible...HORRIBLE.. They make u wait for more that 20 minutes and when they finally show up give u the customer lest than a minute to respond be for they leave.. the person literally took 30 seconds.. i hurried to repond once i realized they were ready to chat and by then it was too late.. this has happened twice before.. THESE TYPES OF PRACTICES ARE BUISNESS ENDING!!!
    THE PERSON SHOULD BE FIRED.. THE MANAGER SHOULD BE FIRED EVERYONE SHOULD BE YELLED AT AND.. Thats enough for now.. but really guys WTF.. everything else seems good but.. customer service is like 60% of what matters.. really mad.. really disappointed and really mad again.... btw not sure what Package I have

Feedback and Knowledge Base

(thinking…)