Manuel Levitt
My feedback
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1,022 votesAdminPureVPN (Product Team, PureVPN.com) responded
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An error occurred while saving the comment An error occurred while saving the comment Manuel Levitt commentedThis service is horrible and your client interface is atrocious. Completely unreliable servers and when I have given feedback, I've gotten zero response.
An error occurred while saving the comment Manuel Levitt commentedI have been using PureVPN for over a year now and am absolutely unsatisfied with the service. NONE of the servers are reliable and the application clearly has bugs that often prevent me from opening the application and from changing the server. The servers are always getting disconnected no matter where I try to connect to and the speed is iffy at best. I dont want to have to change services but lately, I'm finding less and less reasons to stay with PureVPN. To be frank, I'm just not exactly sure what I'm paying for. I live in China where just about all of my coworkers and friends use different VPN clients and none of them have the complaints that I have. If there is some kind of update that I'm missing, please let me know. If things do not improve on my side, I'm going to quit.
This service is incredibly unreliable and I cant find one server that will connect for more than a few seconds. My internet connection is fine. I feel like I have wasted my money and I keep running into this problem every few weeks.
What am I supposed to do?