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Maximilian Glück

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    4955 comments  ·  PureVPN - Windows  ·  Admin →
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    Maximilian Glück commented  · 

    Dear ladies and gentlemen,

    my name is Maximilian Glück and I am normally a very happy customer of yours but recently I have some problems connecting to your VPN service.

    I registered my account with following email address: maximilian.glueck@hs-furtwangen.de
    This account is from my old university where I made my Bachelor Degree. Now for several days I get the following error message:

    "Verbindung konnte aufgrund von Tunnelfehlern nicht aufgebaut werden"!

    Is my account blocked and if yes why? Or is one year already over and I have to pay again?

    Please be aware that my old email address "maximilian.glueck@hs-furtwangen.de" was deactivated by my university after my degree.
    Now you can only reach me over this account "MaximilianGlueck@gmx.de"!

    Please let me know as soon as possible whats wrong with my purevpn account so that we can find a solution together!

    Best regards

    Maximilian Glück

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