Your suggestions for 2021
200 results found
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1 vote
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Discontinuation of L2TP protocol
I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…
5 votes -
for example there is no indication to the user anywhere on that UI that even hints as to the password being hidden under the dropdown arrow
Member area terrible UI design - specificallyfor example there is no indication to the user anywhere on that UI that even hints as to the password being hidden under the dropdown arrow y'know - THERE IS ABSOLUTELY NO HINT IT IS UNDER THAT DROPDOWN ARROW ...please DO something to give CLEAR indication as to where i find my VPN APP password - its INFURIATING - thank you boffins young and (not so young)
1 vote -
MacOS menu bar icon should display the current location being used
MacOS menu bar icon should display the current location being used. When using a specific location (e.g. France), the PVPN app icon in the top menu bar should display the country flag currently being used. Secondly, favourite locations should be available from the menu bar icon dropdown.
1 vote -
iOS: Option of automatically turn on VPN if I’m using data on a WiFi
iOS:
Would be so nice to have an option of automatically turn on VPN if I’m using data on a WiFi not defined as a trusted network.Also if possible to just turn on vpn if visiting untrusted websites - as in, you define a list of websites and if you visit them VPN is turned on.
4 votes -
IPv6 Support
The features you should add are...
1a. IPv6 Support
1b. Linux client selectable city not just country
1c. All Clients, select if NAT, or Port-Forward, or "real ip" directly4 votes -
PureVPN Browser
super private connecting with 2 or more VPN yours. I think that could be interesting to create a browser web specific to PureVPN
3 votes -
4 votes
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Add FuboTV App Support
FuboTV app does detect a VPN service. Could you work on supporting it? Thanks! :)
1 vote -
P2P exit point in the USA
Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.
4 votes -
The ability to pay without a Credit Card or PayPal.
The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.
4 votes -
Improve your Customer support.
improve your Customer support.
Don’t ignore trouble tickets.
Follow up and fix issues that are reported.
Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.My assessment of your Customer support gets you 1 out of 5 stars.
Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
I sent detailed error logs. I don’t…4 votes -
3 votes
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4 votes
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After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small.
After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small. Please redistribute the ip under the closed l2tp, pptp, sstp server to other protocol servers. The large number of ips is your characteristic. In the current ikev2 and openvpn servers, each server has only a small amount of IP.
1 vote -
Fix your Chat Now feature.
Get your Chat program to work reliably. Half the time when I click on the Chat Now link, nothing happens.
1 vote -
More forwarding ports (32 instead of 15) when we use the Dedicated Ip option
I use the purevpn Dedicated IP option to manage my domotic server at a distance which is behind a 4G router.
I also need to access to some equipments and applications but 15 ports are not enough.
I would like to have a limit of 32 ports instead.2 votes -
Don’t remove (PORT FORWARDING).
Nothing more to add but Don’t remove (PORT FORWARDING).
3 votesPort Forwarding is one of our unique features and there are no plans to remove Port Forwarding in near future! :)
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Option to see or test the speed of the server speed
It would be nice to know what countries have the fastest servers. Speed and reliability is what we look for. When I see the connection page, give me the option to see or test the speed of the server speed I’m connected too.
We need to know what country we should be using based on our location. Send it to us monthly in a email.
Example - If I’m in England where and what countries presently have the fastest servers today.3 votes -
2 votes
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