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Your suggestions for 2021

How can we improve PureVPN.com?

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200 results found

  1. Physical VPN server setup in Slovenia.

    Server location in Slovenia.

    1 vote

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  2. Add Setup Guide for Ubiquiti (EdgeRouter/EdgeMax) Routers for IKEv2/IPSec

    In France a lot of customers uses Ubiquiti (EdgeRouter/EdgeMax product category) routers for 1Gbit Fiber Internet Lines. It works well with OpenVPN (I can provide a guide) and I am sure L2TP/PPTP works also perfectly . But I was not able to configure IKEv2/IPSec which seems to be faster and consume less CPU...
    In my point of view removing the support of SSTP/L2TP/PPTP is a great idea for you and us (even if this may imply changing hardware).

    2 votes

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  3. Would like to have features where I can see how much + which devices is logged in, and how much traffic is using on each device

    4 votes

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  4. iOS: Option of automatically turn on VPN if I’m using data on a WiFi

    iOS:
    Would be so nice to have an option of automatically turn on VPN if I’m using data on a WiFi not defined as a trusted network.

    Also if possible to just turn on vpn if visiting untrusted websites - as in, you define a list of websites and if you visit them VPN is turned on.

    4 votes

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  5. PureVPN Browser

    super private connecting with 2 or more VPN yours. I think that could be interesting to create a browser web specific to PureVPN

    3 votes

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  6. native support on new mesh routers (Netgear Orbi).

    4 votes

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  7. Add FuboTV App Support

    FuboTV app does detect a VPN service. Could you work on supporting it? Thanks! :)

    1 vote

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  8. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    4 votes

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  9. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    4 votes

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  10. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    4 votes

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  11. Ability to select city in US on Amazon fire stick PureVPN app

    3 votes

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  12. Anonymous Virtual Prepaid Cards for Payments

    4 votes

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  13. After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small.

    After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small. Please redistribute the ip under the closed l2tp, pptp, sstp server to other protocol servers. The large number of ips is your characteristic. In the current ikev2 and openvpn servers, each server has only a small amount of IP.

    1 vote

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  14. Fix your Chat Now feature.

    Get your Chat program to work reliably. Half the time when I click on the Chat Now link, nothing happens.

    1 vote

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  15. IPv6 Support

    The features you should add are...

    1a. IPv6 Support
    1b. Linux client selectable city not just country
    1c. All Clients, select if NAT, or Port-Forward, or "real ip" directly

    3 votes

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  16. More forwarding ports (32 instead of 15) when we use the Dedicated Ip option

    I use the purevpn Dedicated IP option to manage my domotic server at a distance which is behind a 4G router.
    I also need to access to some equipments and applications but 15 ports are not enough.
    I would like to have a limit of 32 ports instead.

    2 votes

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Don’t remove (PORT FORWARDING).

    Nothing more to add but Don’t remove (PORT FORWARDING).

    3 votes

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  18. Option to see or test the speed of the server speed

    It would be nice to know what countries have the fastest servers. Speed and reliability is what we look for. When I see the connection page, give me the option to see or test the speed of the server speed I’m connected too.

    We need to know what country we should be using based on our location. Send it to us monthly in a email.
    Example - If I’m in England where and what countries presently have the fastest servers today.

    3 votes

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  19. Make the split tunneling able to be started at boot-up without the manual process currently needed

    2 votes

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  20. The number one thing that a VPN service needs to have are security, and reliability.

    The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

    If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

    If the platform is unreliable and inconsistent people will stop paying for it.

    So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

    It is also vital that management is HONEST about limitations and drawbacks,…

    3 votes

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