Your suggestions for 2021

  1. After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small.

    After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small. Please redistribute the ip under the closed l2tp, pptp, sstp server to other protocol servers. The large number of ips is your characteristic. In the current ikev2 and openvpn servers, each server has only a small amount of IP.

    1 vote

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  2. 2 votes

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  3. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    3 votes

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  4. 3 votes

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  5. Improve the dedicated ip service stability. No more connection timeout

    There are frequent connection timeouts recently when accessing my web site published with fixed ip address assigned by the dedicated ip service. The tech support has to refresh my VPN account in order to fix the issue. I hit the same issues 3 times in a month recently which is very annoying.

    1 vote

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  6. Add Setup Guide for Ubiquiti (EdgeRouter/EdgeMax) Routers for IKEv2/IPSec

    In France a lot of customers uses Ubiquiti (EdgeRouter/EdgeMax product category) routers for 1Gbit Fiber Internet Lines. It works well with OpenVPN (I can provide a guide) and I am sure L2TP/PPTP works also perfectly . But I was not able to configure IKEv2/IPSec which seems to be faster and consume less CPU...
    In my point of view removing the support of SSTP/L2TP/PPTP is a great idea for you and us (even if this may imply changing hardware).

    1 vote

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  7. Add RAI TV to the popular apps section of the PureVPN Amazon Stick and Android apps

    To watch RAI TV outside Italy using PureVPN a dedicated IP is needed as the standard Italian servers are blocked. This is OK if you want watch RAI TV on your Windows PC or Laptop as there is a setting to use a dedicated IP in the app. But many users these days watch TV on their smart TVs so adding RAI TV to the popular apps section of the PureVPN Amazon Stick and Android apps would allow RAI TV to work.

    1 vote

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  8. Translate PureVPN app for Windows v8.0 into many language

    May it be possible to translate the latest v8.0 Windows app of PureVPN into many languages other that the only English one currently? Translate into French if possible.
    The previous v7.0 of the app supported translations. What a pity the v8.0 is no more available into other languages expect English...

    1 vote

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  9. U can improve by adding mexico server with dedicated ip

    I think this is a great idia for vpn pro users for anti ddos protection dedicated ip adress they protect great thanks recommended

    1 vote

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  10. Dedicated IP: Close Older Connection When New Connection is Attempted

    By nature, the dedicated IP add-on will only work correctly over one connection at a time. So if that is the only product that a customer is using, there is no reason to allow more than one connection to remain open at any time.

    Therefore, my request is as follows: for customers that only use the dedicated IP add-on, the moment a new connection is attempted, terminate all connections that were created earlier so that the new connection is assigned the correct IP.

    This is to avoid the frequent issues of the wrong IP being assigned because of old inactive…

    1 vote

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  11. Bring back the ping sorted list

    Your new version took away the sorted list on initial ping test with best country on top. The country list is only listed alphabetically now. The sorted list needs to return. It was very helpful.

    1 vote

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  12. 1 vote

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  13. Add Ecuador Server

    Add Ecuador server to access geo-locked content.

    1 vote

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  14. When do you plan to make the chat support available in Spanish?

    I don't speak English and to communicate with you by chat, I have to use the translator and the communication is not fluent.

    1 vote

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  15. IPv6 Support

    The features you should add are...

    1a. IPv6 Support
    1b. Linux client selectable city not just country
    1c. All Clients, select if NAT, or Port-Forward, or "real ip" directly

    2 votes

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  16. Per packet dynamic server selection, depending on destination ip address

    It would be fantastic if your VPN client could dynamically direct each packet to the server that is closest to its destination IP address. This would greatly:
    a. increase speed (fewer hops),
    b. better distribute traffic load on your servers (increasing overall responsiveness),
    c. and increase security by making it harder to state actors to perform timing analysis.
    PerfectPrivacy has it, and calls it NeuroRouting.

    2 votes

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  17. Speed, Security & Anonymity

    Speed and security with anonymity

    2 votes

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  18. Watch certain mobile applications without having access to the apple account

    a way to watch certain mobile applications without having access to the apple account in said country where the app originates, ie BBC in UK, HBO in the US

    2 votes

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  19. Don’t remove (PORT FORWARDING).

    Nothing more to add but Don’t remove (PORT FORWARDING).

    2 votes

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  20. 2 votes

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