Your suggestions for 2021

  1. More specific sites like you have for BBC iPlayer.

    More specific sites like you have for BBC iPlayer. Currently Amazon US but why not UK and DE, for example?

    6 votes

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  2. 6 votes

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  3. Please Honor the lifetime deal you offered

    Please Honor the lifetime deal you offered with your vendors like stack social. I still see the lifetime deals on the your home page which does not work though which means you did have it earlier.
    I am one such customer. I raised a ticket (1655746 ) your team said its not their problem but stack social. I got the same deal with windscribe and they are honoring it.

    6 votes

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  4. 6 votes

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  5. 6 votes

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  6. 6 votes

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  7. 6 votes

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  8. 6 votes

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  9. Web snooping tools in the UK

    With recent news suggesting secret web snooping tools in the UK https://www.wired.co.uk/article/internet-connection-records-ip-act it would be good to see how you're improving your security features. We mention some of the improvements required in our review.

    I would return the question to you and ask how can affiliate sites like my own improve our service for customers to get an accurate recommendation for the best VPN for their needs. We talk about how a number of review sites recommend different VPNs for certain services potentially confusing the customer/VPN shopper.

    How can affiliate sites like ours improve our service to help our customers...both…

    5 votes

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  10. 1 vote

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  11. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    5 votes

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  12. show in the members area which or how many devices are currently using your service

    when i'm logged in - i should see how many of my devices are using their service

    4 votes

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  13. 4 votes

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  14. Mikrotik Support Ikev2 post guide for its configuration.

    most of your support agents suggesting that mikrotik doesn't support ikev2, however i have configured mikrotik with ikev2 certificate and its working fine.

    1 vote

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  15. iOS: Option of automatically turn on VPN if I’m using data on a WiFi

    iOS:
    Would be so nice to have an option of automatically turn on VPN if I’m using data on a WiFi not defined as a trusted network.

    Also if possible to just turn on vpn if visiting untrusted websites - as in, you define a list of websites and if you visit them VPN is turned on.

    4 votes

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  16. Add FuboTV App Support

    FuboTV app does detect a VPN service. Could you work on supporting it? Thanks! :)

    1 vote

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  17. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    4 votes

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  18. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    4 votes

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  19. Improve your Customer support.

    improve your Customer support.
    Don’t ignore trouble tickets.
    Follow up and fix issues that are reported.
    Fix your ticket reporting system. When reporting a problem, I tried to send a detailed error log, but your server replied “You Have Been Blocked”.

    My assessment of your Customer support gets you 1 out of 5 stars.
    Over the last month, I’ve opened two tickets. They are still open. (1663897, 1665810).
    I got back one reply that told me to read an on-line help article. Something that I had already read and followed, but didn’t work.
    I sent detailed error logs. I don’t…

    4 votes

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  20. 4 votes

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