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Your suggestions for 2021

200 results found

  1. The connection indicator

    On the connection page showing the county that I’m connected too, the connection indicator shows in RED if I’m connected. This is backwards it should be green’. Simple solution, make it read “connected” or “disconnected “ or “UP” or “down”. Not red or green. In the USA red means off Green means on.

    6 votes

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  2. Google hassles me for ‘unusual traffic’. Dodge them!

    The features you should improve upon are...google hassles me for ‘unusual traffic’. Dodge them!

    6 votes

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  3. Please consider adding an option to access my local LAN while connected with PureVPN on my Android phone

    As of version 8.18.87 for Android, it appears the PureVPN attempts to route ALL traffic via the VPN server, including traffic intended for my local LAN. Please provide an option to allow traffic to be routed to my local LAN while connected to the VPN server. I found that the Android TV version for PureVPN does route traffic to my local subnet.

    1 vote

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  4. Workable VPN in China.

    Workable VPN in China. Changing countries on the fly.

    6 votes

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  5. BBC should not default to a sports page.

    BBC should not default to a sports page. it should default to the main BBC iPlayer page. I have turned in this request at least 10 times and it seems reasonable to me. Why don't you do it?

    6 votes

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  6. Special tunnel for users in China only for use

    a special tunnel for users in China only for use in China just like NordVpn has with their NordLynx tunnel

    6 votes

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  7. 6 votes

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  8. More specific sites like you have for BBC iPlayer.

    More specific sites like you have for BBC iPlayer. Currently Amazon US but why not UK and DE, for example?

    6 votes

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  9. 6 votes

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  10. Please Honor the lifetime deal you offered

    Please Honor the lifetime deal you offered with your vendors like stack social. I still see the lifetime deals on the your home page which does not work though which means you did have it earlier.
    I am one such customer. I raised a ticket (1655746 ) your team said its not their problem but stack social. I got the same deal with windscribe and they are honoring it.

    6 votes

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  11. 6 votes

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  12. 6 votes

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  13. show in the members area which or how many devices are currently using your service

    when i'm logged in - i should see how many of my devices are using their service

    5 votes

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  14. 6 votes

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  15. Add UK My5 to the channel list please.

    They have blocked VPN access recently.

    1 vote

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  16. Web snooping tools in the UK

    With recent news suggesting secret web snooping tools in the UK https://www.wired.co.uk/article/internet-connection-records-ip-act it would be good to see how you're improving your security features. We mention some of the improvements required in our review.

    I would return the question to you and ask how can affiliate sites like my own improve our service for customers to get an accurate recommendation for the best VPN for their needs. We talk about how a number of review sites recommend different VPNs for certain services potentially confusing the customer/VPN shopper.

    How can affiliate sites like ours improve our service to help our customers...both…

    5 votes

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  17. 1 vote

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  18. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    5 votes

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  19. for example there is no indication to the user anywhere on that UI that even hints as to the password being hidden under the dropdown arrow

    Member area terrible UI design - specificallyfor example there is no indication to the user anywhere on that UI that even hints as to the password being hidden under the dropdown arrow y'know - THERE IS ABSOLUTELY NO HINT IT IS UNDER THAT DROPDOWN ARROW ...please DO something to give CLEAR indication as to where i find my VPN APP password - its INFURIATING - thank you boffins young and (not so young)

    1 vote

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  20. MacOS menu bar icon should display the current location being used

    MacOS menu bar icon should display the current location being used. When using a specific location (e.g. France), the PVPN app icon in the top menu bar should display the country flag currently being used. Secondly, favourite locations should be available from the menu bar icon dropdown.

    1 vote

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