Your suggestions for 2020
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1 vote
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App auto-connect and minimize by default
The ability for the app on windows to auto login at start and minimize.
4 votes -
games are taking too long to load and I had remove the extension please fix this so i can reinstall it... :)
Can you make PureVPN 100% free and make games load faster because its taking too long
1 vote -
Devices connected
Be able to see which devices are connected
4 votes -
Please improve Split Tunnel reliability on Windows
Split Tunnel is a smart and rarely implemented feature that can make PureVPN stand out even more, in a very competitive and oversaturated market: it is one of the features that made me sign up for PureVPN in the first place, but it has been a 'beta' feature for years. I have been experiencing problems with this across many different computers and Windows editions. For example, when I launch the browser and check the IP on iplocation.net, after I connect to the VPN, the first 2-3 times it still shows my original IP. So I have to disconnect the VPN…
6 votes -
One-off lifetime fee
give option to buy a lifetime account
5 votes -
Support 802.11ac Wave 2 Router Model RAC2V1S
support my router
1 vote -
Find the fastest servers at a specific country to my location
How do I find the fastest server to US from Europe? "Run Ping Test" only gives me the country but not specfic server of my selected countries. I want to connect to a USA server for specfic reasons.And need to find which one in the USA is the fastest to me. Of course, I can try to ping each server manually but it's so time consuming to do so. And the connect (load and traffic varies from time to time)
Could you add new features or expand the "Run Ping Test" function on your client so that user can choose…
1 vote -
show city of the location i am connected to
PureVPN used to indicate which city, in which the connected VPN server is located, traffic was being routed through. That hasn’t been available for the last few builds. The only information known now is what country, which is selected prior to the connection
6 votes -
6 votes
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improve customer's status management. Please remove cancelled/refunded subscriptions
Even one of two accounts were cancelled/refunded and I no longer use it, it still remains in my profile. Having two accounts cannot allow me to login with my e-mail and the record caused a subscription error and my active account was locked !! Please remove unnecessary account from the record and make it simple. Thanks.
1 vote -
Reconnect to last used server when Chrome starts even if VPN wasn't connected when Chorme was shut down.
This would ensure VPN is always connected upon initial startup of Chrome.
1 vote -
Improved DNS feature
Possible DNS feature, that has VPN, similar to 1.1.1.1 or 8.8.8.8
4 votes -
OpenSource your applications
Have you thought of open-sourcing the client?
1 vote -
4 votes
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Introduction of strong 2FA (Two Factor Authentication)
Introduction of strong 2FA (Two Factor Authentication) when i login into my account on the website with both physical key and software authenticator options.
4 votes -
split tunneling fix
the split tunneling function works correctly in windows but when the system unlocks from the suspension of windows or the connection is lost split tunneling stops working and the only way for it to work again is that the user have to disconnect the vpn and deactivate split tunneling and reactivate it again and reconnect the vpn that's very annoying and uncomfortable please work in solve this problem so that this process can be done automatically by the software
1 vote -
the option to re-generate allocated IP when in Chrome extension(UK)
Since bbc is often reviewing the IP addresses they block (based on the nr of connections coming within a certain time) it happens often that i get allocated a blocked UK IP so i cannot view iplayer shows. In the Application, this problem seem to be solved, but in chrome extension even if i turn it off and on again, i get allocated the same IP (which is blocked), and this is stuck, so i cant access iplayer.
1 vote -
5 votes
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Allow custom reverse IP address resolution for those with fixed IP
I'm running my own mail server (along with many other things) behind the fixed IP PureVPN has granted me but I find that some mail servers try to match my server name with my IP address by using reverse DNS resolution which renders my server having a poor reputation. Having the ability to customize the reverse DNS record corresponding to my IP address would allow me to pass this control and have higher reputational scoring.
1 vote
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