Improve the software layout.
It is VERY cumbersome. People who are not familiar , find it VERY
DIFFICULT to setup & access the features

In larger countries such as USA, could you let is choose larger USA cities or regions as our location vs only one generic choice for USA as a whole? (i.e. NYC, Washington DC, Atlanta, Miami, Charlotte, Dallas, Houston, etc?)

There should b an automatic mode or one mode for everything not 4

Combine the Country and City tabs, make them nested instead. For example, I can click on the country UK and it would connect to the best UK server; but I would have the option of expanding the UK list to show all available cities, and I would choose the city I wanted. This way, if I wanted to watch Netflix UK I could easily go through the available servers and (hopefully) connect to one that isn't blocked.

Every time I update Pure VPN I lose all my Favourite links and have to reset them all.

Right now it appears that the application tries once to redial if the link fails. An option that repeats the connection attempt indefinitely would be very helpful.

PureVPN seems to disconnect when my PC goes into sleep mode. It automatically reconnects when I wake the PC, but it connects to some random location, and rarely the one I had been previously been connected to

If for some reason I have to logout or even reinstall PureVPN would like to see my previous settings restored (eg Internet Kill Switch, favorite destinations, mode) Also, if you could save the identity and password and automatically appear on this device at the next login