Skip to content

Your suggestions for 2020


18 results found

  1. PLEASE ADD SERVER INDONESIA

    please create a server in Indonesia in several cities. such as Medan, Padang, Denpasar, Bandung, Banjarmasin and Makassar. This is important because it reduces ping and jitter when playing online games in Indonesia and Asean. I really believe this can be useful for those of us who live in Indonesia.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Wireguard protocol

    Wireguard for streaming protocol is fast and wonderful.Like Cloudflare implemented wireguard protocol as their Warp tunnel protocol. https://www.wireguard.com/

    151 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  21 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. remove auto login that leads to the member area when pure vpn is doing a big promo

    when pure vpn is promoting, pure vpn provides an autologin link that leads to the member area
    this is very disturbing because the privacy of the account owner is known to other users

    some of them do not use this account alone. some are shared with their friends. Therefore, if Pure VPN offers big deals, notifications should only be sent via email so that privacy is unknown to other users

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Single credentials to login & connect

    Purevpn should have 1 login/username instead of 2

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hey,

    I am excited to announce that this feature is now available! :)

    With “Easy Login” you will no longer be asked to remember multiple credentials or difficult usernames like purevpn0s, purevpn0d, etc. Simply use your email address & password to login to your Members Area, PureVPN apps & extensions.

    We have been tirelessly working to improve our login process since the last few months so you can get connected to VPN quickly & focus on achieving the desired outcome instead of wasting time trying to setup VPN.

    To enable “Easy Login” on your account, simply download the latest app from:
    https://my.purevpn.com/apps

    Please keep on sharing ideas that can help us improve our services.

    Regards,
    Syed Humza

  5. Improve software layout and interface

    Improve the software layout.
    It is VERY cumbersome. People who are not familiar , find it VERY
    DIFFICULT to setup & access the features

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. give option to connect via city

    In larger countries such as USA, could you let is choose larger USA cities or regions as our location vs only one generic choice for USA as a whole? (i.e. NYC, Washington DC, Atlanta, Miami, Charlotte, Dallas, Houston, etc?)

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Give option to connect via city in TV apps

    Give option to connect via city in TV apps

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Remove modes

    There should b an automatic mode or one mode for everything not 4

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Increase number of supported devices from 5

    with more and more tablets, phones, pc's etc being used the option to extend the number of devices to more than 5 would be great.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Give option to connect via city in browser extensions

    Give option to connect via city in browser extension

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello all,
    You wanted us to add Cities in browser Extensions.
    Of course, how could we ignore your request.
    You said it and we did it :)
    Now you can connect to the cities from the country screen.
    Go ahead, connect via cities and share your feedback with me.

    Best,
    Ali Khan
    Product, PureVPN

  12. Add Czech server to Chrome extension

    Or to add any server manually in options of this extension..

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Combine city & country

    Combine the Country and City tabs, make them nested instead. For example, I can click on the country UK and it would connect to the best UK server; but I would have the option of expanding the UK list to show all available cities, and I would choose the city I wanted. This way, if I wanted to watch Netflix UK I could easily go through the available servers and (hopefully) connect to one that isn't blocked.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Save previous information option

    Every time I update Pure VPN I lose all my Favourite links and have to reset them all.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello everyone,

    Happy to report that this issue has now been fixed in the new apps for Windows, Mac, iOS and Android.

    You can download them from here: my.purevpn.com/apps.

    Let me know if you face any issues.

    Thanks!

    Arqam
    Product Manager

  15. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. work with Real Debrid

    I use Real debrid but you are not one of its friendly VPNs. Can you sort this?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello all,

    You wanted us to make an extension on Edge.

    How could we ignore your request?

    You said it and we did it! :)

    You can now download it from the Microsoft Edge Add-ons Store here: https://microsoftedge.microsoft.com/addons/detail/pmekdamgipmmgecfoogolgafcdfigoec

    The extension is currently supported on the latest version of Microsoft Edge ( 80.0.361.62 or Above)

    I am looking forward to hearing from you and getting your feedback!

    Best,
    Ali Khan
    Product, PureVPN

  18. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Your suggestions for 2020

Categories

Feedback and Knowledge Base