Your Suggestions for 2019

  1. Add ability for "Obfuscation"

    It would be highly appreciated if you could add an ability for “obfuscation” (I.e. OBS4 or proprietary) to initiate OVPN secure connection in restrictive countries.

    5 votes
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  2. Allow users to close account and get a refund if they are within the 30 day money back guarantee period.

    Make the process of closing your account within the 30 day period quick and efficient. You should be able to do this no questions asked through your website. It should not require dealing with the billing team when it is supposed to be a 30 day money back guarantee trial. It would be fine if you had to fill in a survey to explain why the service was not suitable, but to make someone wait 24-72 hours to deal with this is not acceptable.

    1 vote
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  3. Support for Kodi 18 (Leia)

    Installation of app in Kodi 18 on Raspberry Pi3 works fine,but it is not possible to get a connection.

    2 votes
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  4. Custom domain block list. The ability to block certain domains. I know you currently have certain category blocks, for example block al

    Custom domain block list. The ability to block certain domains. I know you currently have certain category blocks, for example block all "adult" sites, but I would like to see the ability to block custom domains. I want to block all facebook domains. I currently have a list of around 100 domains used by facebook in my Linux hosts file, but regrettably on Linux the hosts file is ignored when using a vpn. So custom domain blocks would be goot.

    4 votes
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  5. Support for Fritz!Box 7560 (UI)

    Is the AMV router FRITZ!Box 7560 (UI) supported? How is the router configuration? Thx in advance!

    3 votes
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  6. providing a portal that customers can check to see if PureVPN is working an issue with their service.

    If customers begin having an issue, it would be nice to easily check to see if there is a known issue going on. There is an issue PureVPN is currently be worked that I only found out about once I chatted with a 2nd Help Desk person. First one didn't volunteer that information. Before calling however, I struggled to figure out if it was an issue on my end, only to find out I was wasting my time. If no portal can be provided, an email informing customers that there is an issue being worked would be very helpful.

    1 vote
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  7. *Remember* credentials on "Upgrade" & "Reinstallation" on the application

    Please make the app remember my credentials. It is horrible to try and connect after I reinstall /upgrade it..

    4 votes
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  8. 2 votes
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  9. Option to allow servers to be added in favourites after testing

    I would like to make a request for letting me add a server to my favourites after I have ascertained that it works. Currently, when I connect to a server, I can add it to my favourites while it is connecting. The trouble is, I don’t know if it has worked at that stage. I would like to be able to connect to a server, try using it (to stream from iPlayer, usually), and if it works, then add it to favourites. It’s just a small thing, but it would really help.

    3 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make content work on Android Tv

    I would like to make a request to offer access to US Netflix and other popular contents from Android Tv.

    4 votes
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  11. Introduce Gaming Mode in Apps

    Today there are options to set up purevpn for "streaming", "file sharing" etc. It will be great to have one for "gaming". PC gamers can benefit greatly from getting optimized settings for global servers to get a low ping.

    4 votes
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  12. Kill switch feature for iOS

    kill switch option for IOS devices.

    4 votes
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  13. Ease for connect / disconnect option

    Easy access to configuration to connect or disconnect VPN in Windows 10.
    Short cut for Microsoft edge

    5 votes
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  14. Please introduce "Opera" Extension

    Please introduce "Opera" Extension

    3 votes
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  15. Offer a customized OpenVPN profile

    I would like to make a request of having a kind of default openvpn profile to pass any existing firewall quickly and easily.

    4 votes
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  16. Email notification for China users

    In China, we're suggested to use the PureVPN Alpha v2.0, it runs well and thanks.
    Is it possible to get the email notification about its updates? as it is not available in the Google Play Store.
    So, we can always easily upgrade it to the latest version.

    3 votes
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  17. once the connection is established to show the download speed for the connection.

    once the connection is established to show the download speed for the connection.

    1 way is a quick speed test and display the result the other would be to monitor the speed. Of course you could do both.

    5 votes
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  18. SSTP Protocol

    Please add SSTP protocol across all platforms

    4 votes
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  19. Make easy login and connect procedure

    Please make it simple to login and connect.
    Currently it is so complicated to remember separate (Member Area) + (VPN) credentials.
    There should be only one credentials across the whole platform, One login & password. That's all ..

    4 votes
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  20. Improve Apps UI

    Creating a better identity design and UI design — cleaner, simpler, more sophisticated, easier to look at

    4 votes
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Your Suggestions for 2019

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