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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • Christian commented  ·   ·  Report

    Hello, I have the VPN service with fixed IP and it works fine. The only problem is with the VPN cient. All the time this lost my user and password or the Host Name even when the check remember me is checked. It happens now allways but usually and is very annoying. Can you fix it?
    Thanks

  • Marty commented  ·   ·  Report

    The speed is terrible. Slows everything down. Am I doing something wrong or did I waste my money?

  • Cheryl Wachenheim commented  ·   ·  Report

    Hello. I have your VPN. The past week or so, much of the time it doesn't work, even when it does connect with the in and out numbers usually hovering around 0. I have been advised to use another VPN, but I paid for your VPN and have it on all the computers so I want to know if this is temporary or not. We can't even think of watching Netflix and I even have trouble getting google much of the time. Cheryl.

  • mbabazi happy commented  ·   ·  Report

    hey i cant connect to my macbook pro

  • Shilo Case commented  ·   ·  Report

    Your service is getting worse and worse. I am so sick of having to disconnect and reconnect to access pages because they are SLOW to load, won't load or blocked.

  • Michael commented  ·   ·  Report

    How do I make PPTP more secure. I recall in 1999 we used to break into PPTP daily to show our banking clients not to use it because the username and pasword flow in the clear and can be picked up via snort on WiFi, or probes.

    Please advise. Is the username encrypted, or is this just a way to get around website blocking, but still gives law enforcement the ability to do their work protectiing us.

    I understand the movement to stop law enforcement, but I also understand the desire for law enforcement to rescuse hostages etc using intercept. Its a crazy crazy world...

  • nacer commented  ·   ·  Report

    mercie

  • Charles Siewert commented  ·   ·  Report

    I get a message saying I must reinstall --- how can I do it???

  • anbarasan commented  ·   ·  Report

    getting same ip on uk server , do you have only one ip in uk or how to change ip ?please guide me

  • Christian Balzen commented  ·   ·  Report

    Hi there,
    how can i know if i have the latest version of windows client installed?
    Thanks for your answer.
    Best regards,
    Chris

  • Orisademeh commented  ·   ·  Report

    I downloaded PUREVPN, i donot know how to use it. is there any thing i have not done that i needs to do.

  • Felipe commented  ·   ·  Report

    Today it's running so slow, is there a new software I can download?

  • Kenneth Coe commented  ·   ·  Report

    This has been an ongoing problem since i paid good money for a product that has

    been unacceptably slow, do you do this to all your customers that sign up for the

    annual subscription? Like putting people on your slowest servers, taking people's

    money giving shitty service....I would like to be returned to the fastest server

    because that is what i paid for,or i would like to have my money back.....

  • Eva Heilman commented  ·   ·  Report

    I am extremely frustrated since I have not been able to log in to my VPN but been paying for a year. I do not have the time to sit for hours w tech support, why do I have two VPN's and why did my password stop working?

  • Liu Fan commented  ·   ·  Report

    why the vpn is so slow here and i always have problem to connect to the vpn server. anybody in your company can answer my question. please do not

  • mustafa commented  ·   ·  Report

    Hi,
    İ bougt your program for Laos and Bosnia servers but, i saw yhis two country login as USA
    so pls give back my money

  • Jinyuan Jia commented  ·   ·  Report

    I want to get my money back, It is really hard for me
    to use it. My Alipay account is 18355192151

    Thanks

  • Jinyuan Jia commented  ·   ·  Report

    I want to get my money back, my Alipay account is 18355192151

    Thanks

  • Samuel commented  ·   ·  Report

    Can we get a better update to the MAC software for the latest version of the OS?

  • Sergio commented  ·   ·  Report

    does not work with the captain

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