why is this vpn so crap in china

SmartDNS no longer works for logging to US or other foreign servers for Netflicks

qqsqs

In China. the au-sd1.ptoserver.com could work. My problem has solved

Many Probleme from China. :-(

Some servers could not work to Chinese user, Almost all PPTP protocal could
not connect since about 7 days ago for me. I hope you could fix it,
thanks!

error: 800
disconnected

server is disconnected duo to tunnel failure, what do I do?

Dear PureVPN team,

I've been one of your happy customers for almost two years, mainly using Italian servers (it.pointtoserver.com, it-po.pointtoserver.com) for streaming purposes. However, in the last weeks I'm experiencing a degradation of your service, as the quality of the streaming has became not even acceptable.

In addition, there should be some DNS error that prevents me to use vlus-it.pointtoserver.com.
My internet provider gives me 90Mbs for both down and upload.

Please solve these issues or I will move to a different VPN service.

your product is a real shit.
what a waste of money.
I'll worn all people I know: never give you money

Hi

I am located in Beijing, and rely quite heavily on your VPN service to access viable internet for my work. However, for the past week, Pure has either failed to establish a connection or has connected, and then slowed the internet down so much as to be virtually unusable.
I have just been chatting to one of your employees, who (until the VPN chat window failed and cut us off), told me that Pure were aware of the issue and were working to resolve it. He couldnt, however, tell me how long he expected this issue to persist, despite my asking him several times.
He also couldn't tell me whether there would be any financial / membership compensation forthcoming for my currently paying for a service that didn't work.
I think it's really important for you to realise, as a VPN provider, that without a working VPN in China, it is virtually impossible to access viable, working, oreven vaguely useful, internet and that the current problem is impacting my worklife here quite dramatically.
So, in short, Id like to know how long the resolution of this issue is expected to take, and what compensation is being offered to those of us who this has, for far too long, affected.
I'd also like a really swift response.
Beyond this current issue, I'd like it known that PureVPN in China is regularly problematic, (cutting out every few minutes as a default), and that this current problem only serves to compound the issue and push me closer to requesting a full refund.

I really look forward to your response.
If for any reason this VPN prevents me from even sending this email, I may well jump out of the nearest window.

Many Thanks

Chris Warren

Hi

I am located in Beijing, and rely quite heavily on your VPN service to access viable internet for my work. However, for the past week, Pure has either failed to establish a connection or has connected, and then slowed the internet down so much as to be virtually unusable.
I have just been chatting to one of your employees, who (until the VPN chat window failed and cut us off), told me that Pure were aware of the issue and were working to resolve it. He couldnt, however, tell me how long he expected this issue to persist, despite my asking him several times.
He also couldn't tell me whether there would be any financial / membership compensation forthcoming for my currently paying for a service that didn't work.
I think it's really important for you to realise, as a VPN provider, that without a working VPN in China, it is virtually impossible to access viable, working, oreven vaguely useful, internet and that the current problem is impacting my worklife here quite dramatically.
So, in short, Id like to know how long the resolution of this issue is expected to take, and what compensation is being offered to those of us who this has, for far too long, affected.
I'd also like a really swift response.
Beyond this current issue, I'd like it known that PureVPN in China is regularly problematic, (cutting out every few minutes as a default), and that this current problem only serves to compound the issue and push me closer to requesting a full refund.

I really look forward to your response.
If for any reason this VPN prevents me from even sending this email, I may well jump out of the nearest window.

Many Thanks

Chris Warren

I can't use the internet when i open your VPN and youir technician live chat cannot help me resolve this.

I'm receiving an error 720 and can't connect to cirtain servers. I am using openDNS.
and even when i do connect to srvers the speeds are very slow.

I can not connect, they say I have my user name or password wrong.
Please help me.

http://es1.ptoserver.com Error 800 ...

Netflix has started blocking me when I try to watch US or other foreign Netflix while using purevpn. Are you able to do anything about that?

cant watch netflix. How to solve?

Hi, I am a customer in China, from today, Feb. 26, it seems VPN connection has some issues. It forever stay in status" Verifying username and password" .

Any solutions?

Best
Du

vlus-jp1.ptoserver.com
vleu-fr.ptoserver.com
...

all are Error 400 what should i do ?