I'm currently stationed in Korea and have been able use pure vpn for the last few months minus the past week. i haven't been able to log onto netflix thru it as that is the main reason i got the subsription for it. It keeps coming back sayint it is not authorized in the country. I need to get this fixed and not sure what to do or i will have to cancel my subscription and go with another vpn company.

Hello,

Your info lists Slovakia as a supported country, however, I cannot find any
Slovakian server on your list.

When you wrote Slovakia, you meant Slovakia, not Slovenia. right?

Thank you,
Dr. Valenta

Hi the VPN service is quite great! But i just tries the Split Tunneling function which doesn't work well. I lunched the browser from the list and connected the VPN server. The Internet is OK but i couldn't connect to the website like Youbube which is blocked in China. I don't know what's the problem. Of course it i turn off split tunneling, everything works well

请问为什么我没看见香港的代理？
还有请问有中文版的Purevpn么？

I'm having problem when try to use VPN to access china to use youku apps,

I've try cn1.purevpn.net ( this one cannot use for youku )
vlus-cn1.purevpn.net ( this one connection slow until always in buffer )

do i have other server to use ?

thanks

For the last 2 days we are having major problems trying to play UK tv or access the BBC and ITV players.

Please advise.

Everytime I closed down my computer and come back later and turn it on, I lose
my login name and password and my apps in split tunneling. I have not noticed
any speed increase in up load or down load speed. Ran the speed test and
get the same numbers as before.
Dont' know what is going on..................help. thank you

this is rough setup without offering automatically the best connection speed location we have to guess and get poor speeds and waste valuable time trying many of them--really? must be a better solution guys.
otherwsie cancel my servcie before third day is up as there are many other VPN providers out there. After 90 mins of this shit and poor chat support I'm about out of patience.

hello. the username and password which is usually saved on my VPN is empty i cannot remember them and have been unable to log onto the VPN for hulu please help.

Kust bought your service. USA fast servers are really slow.

I need speed!

JL

Hi, Just signed up.

The service is crazy slow-even for "US fastest sppeds".

This won't work unless you can help speed things up.

Thanks!

JL

Hello Sir

i am a new customer for about one week now and i have not reciverd my usename are password. i have asked but all i was told is to check my spam and junk mail. of which i have and no username are password.. can you please help me.
Ronald Carter.

Thanks for Your Support

I had two separate problems yesterday...
My isp had blocked my office ip address so i could not access any email.
Your email support requres token value VIA EMAIL ......:-(
also token email did not get copied to MYEMAILS area.
(ask helpdesk mckenzie for more info if needed)

Second my toshiba laptophas 1366 x 768.
Your new FIXED SIZE panel IS NOT RESIZABLE,
and as i could not access the title bar
I COULD NOT USE PUREVPN AT ALL :-(

please fix this asap !!!!!!

I still have connectivity problems even after I was asked to submitt my passport

when using purevpn my computer is slow connecting to web sights. Please advise.

I already have a head ache from this socalled program.Got no log in name or password but you sure got your bloody money fast. I WANT A REFUND.

dear sir
i have purchased PURE VPN ON 7 TH OCT 2014 BUT I CAN NOT CONNECT IT
ON ANY DEVICE I USE ON PC ALSO ON ANDROID I GET ERROR 720 ON PC AND IN
ANDROID IT ONLY SHOW TRYING TO CONNECT BUT CAN NOT CONNECT
MY EMAIL IS
rajrachu@yahoo.com

hi i purchased annual plan today but it is not connecting to any server even i try in my android and pc
but both it is not connecting pls guide thanks
raja
rajrachu@yahoo.com
417693
Invoice Items Monthly Subscription - High Bandwidth account. (07/10/2014 - 06/10/2015) $49.95 USD

Dear Sir/Madam,

I sent a msg saying that I made the payment for the pro service but still have no answer. Could you please help me to get my vpn account? I also paid for two other services rather than VPN.

Regards.

Having bought your product the installation upon Windows 7 desktop was easy and intuitive.
I really wanted it for my Toshiba Netbook for when I travel. Installationhas failed despite the massive number of instructions for Windows XP. I even installed LINUX and still failed.
However - I have Hotspot Shield on the Windows XP. It installed itself just like your product on Windows 7.
I am afarid I have spent too much time trying to do the simplest thing - install your product. Judging from the enquiries on the internet I am not unique here - far from it.

I know you have a 3 day money back policy - hardly enough time to try and fail to download the product is it?

Best Regards,

Richard