Your suggestions for 2020


  1. 6 votes
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  2. 5 votes
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  3. improve customer's status management. Please remove cancelled/refunded subscriptions

    Even one of two accounts were cancelled/refunded and I no longer use it, it still remains in my profile. Having two accounts cannot allow me to login with my e-mail and the record caused a subscription error and my active account was locked !! Please remove unnecessary account from the record and make it simple. Thanks.

    1 vote
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  4. Reconnect to last used server when Chrome starts even if VPN wasn't connected when Chorme was shut down.

    This would ensure VPN is always connected upon initial startup of Chrome.

    1 vote
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  5. Improved DNS feature

    Possible DNS feature, that has VPN, similar to 1.1.1.1 or 8.8.8.8

    4 votes
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  6. OpenSource your applications

    Have you thought of open-sourcing the client?

    1 vote
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  7. Introduction of strong 2FA (Two Factor Authentication)

    Introduction of strong 2FA (Two Factor Authentication) when i login into my account on the website with both physical key and software authenticator options.

    4 votes
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  8. split tunneling fix

    the split tunneling function works correctly in windows but when the system unlocks from the suspension of windows or the connection is lost split tunneling stops working and the only way for it to work again is that the user have to disconnect the vpn and deactivate split tunneling and reactivate it again and reconnect the vpn that's very annoying and uncomfortable please work in solve this problem so that this process can be done automatically by the software

    1 vote
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  9. the option to re-generate allocated IP when in Chrome extension(UK)

    Since bbc is often reviewing the IP addresses they block (based on the nr of connections coming within a certain time) it happens often that i get allocated a blocked UK IP so i cannot view iplayer shows. In the Application, this problem seem to be solved, but in chrome extension even if i turn it off and on again, i get allocated the same IP (which is blocked), and this is stuck, so i cant access iplayer.

    1 vote
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  10. 5 votes
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  11. Allow custom reverse IP address resolution for those with fixed IP

    I'm running my own mail server (along with many other things) behind the fixed IP PureVPN has granted me but I find that some mail servers try to match my server name with my IP address by using reverse DNS resolution which renders my server having a poor reputation. Having the ability to customize the reverse DNS record corresponding to my IP address would allow me to pass this control and have higher reputational scoring.

    1 vote
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  12. use dedicated IP add-on as a proxy in apps like session box

    I would like to access my dedicated IP from PureVPN in apps such as session box which allow proxy configuration for multiple work use cases.

    3 votes
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  13. build some kind of extension for people in china and update it more regularly because every other day this vpn stops working

    build some kind of extension for people in china and update it more regularly because every other day this vpn stops working

    2 votes
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  14. 1 vote
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  15. Show ping option

    Show me a ping to each server. Since I don't need a specific server, I would like to choose my fastest option.

    3 votes
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  16. 3 votes
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  17. Kodi Pure VPN for Enigma2 ?

    Kodi Pure VPN for Enigma2 ?

    1 vote
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  18. 1 vote
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  19. Add more servers

    Increase the number of servers in most major countries somewhat close to what it once was, so that the response/turnaround time will not be drastically affected during peak hours as it once was.

    4 votes
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  20. Do 1-Dedicated IP and 2-Port Forwarding **unable** 10 multiple sessions/devices?

    Is it possible to have Dedicated IP and Port Forwarding keeping/enabling 10 multiple sessions/devices?

    1 vote
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