Your Suggestions for 2019
367 results found
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Email notification for China users
In China, we're suggested to use the PureVPN Alpha v2.0, it runs well and thanks.
Is it possible to get the email notification about its updates? as it is not available in the Google Play Store.
So, we can always easily upgrade it to the latest version.4 votes -
Need more countries to access Netflix
I've been requesting access for Netflix in Germany for years now. So far there is only US and UK available. As Netflix US loses more rights to shows that will only become available in other regions, it would be great to be able to access those other regions as well. Also it's nice to be able to help learn other languages by watching shows in those languages and those are only available in the specific countries.
1 vote -
Firewall (Android)
Not all Android devices have a built-in firewall feature.
Without a root user, this functionality can be ensured by downloading the application from the Google Play store. Unfortunately, the operation of such an application is usually based on redirecting the connection to the newly created local VPN profile. As a result, we can not use PureVPN and Firewall at the same time.
In short, it is about the functionality that allows restricting another application access to the Internet (via WiFi, and / or celluar).
It can also be in the form of Split Tunneling, where apart from selecting whether the…
2 votes -
SSTP Protocol
Please add SSTP protocol across all platforms
5 votes -
Make DDWRT applet more user friendly and functional
Please create this DDWRT applet more user friendly, functional and compatible.
4 votes -
Make Split Tunneling Perfect
Split tunneling sometimes having leakage or its not working make it prefect
5 votes -
5 votes
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Same functionality as of Android
I's request you to allow the same functionality on the Amazon devices as you do with other android.
5 votes -
Changes in "Connected" button
Not having the Connected button switch to red when you have successfully connected. Feels like something’s gone wrong, make it blue to connect, green when successfully connected, or red when unsuccessfully connected.
5 votes -
OpenVPN service in Prague, plus virtual server in Brno.
For most of the servers you are providing PPTP and OpenVPN option. To avoid running app on my laptop I would like to set up vpn directly on router via OpenVPN but this option is missing on Prague server. Also I would like to ask for VirtualServer in Brno city - state Czech Republic.
1 vote -
PUT A RECOVER ID ITEM ON APP!!! IT TOOK ME OVER AN HOUR TO FINALLY RECOVER IT AND LOG BACK INTO APP!!!!!!!!!!
SEE ABOVE. VERY #$%^%$# ANGRY CUSTOMER!
1 vote -
Firestick app. This app needs updated as soon as possible. It is so far behind other VPNs. I just switched to purevpn and fs app not good
This app for firestick needs update. It has no kill switch. Not not tell you orginal ip or vpn ip. It lacks any features or info. Or speed or servers connecting to. It is so far behind competitors apps.
Please update this app as soon as possible or I may consider moving to another vpn.
2 votes -
Access to Netflix Arabic content from Middle East in popular websites option
Please we need option to access Netflix Arabic content as you did with Netflix US/UK version based on servers located in Middle East maybe in one of these countries Egypt, UAE, Qatar, Kuwait
1 vote -
Allow users to close account and get a refund if they are within the 30 day money back guarantee period.
Make the process of closing your account within the 30 day period quick and efficient. You should be able to do this no questions asked through your website. It should not require dealing with the billing team when it is supposed to be a 30 day money back guarantee trial. It would be fine if you had to fill in a survey to explain why the service was not suitable, but to make someone wait 24-72 hours to deal with this is not acceptable.
1 vote -
normal account vs dedicated ip option
why i lose my normal account when i active the dedicated ip option.its not fair because i payed for it separatly and its my right to have my 2 accounts.
1 vote -
Launch PureVPN for LibreElec
Launch PureVPN for LibreElec
2 votes -
Custom domain block list. The ability to block certain domains. I know you currently have certain category blocks, for example block al
Custom domain block list. The ability to block certain domains. I know you currently have certain category blocks, for example block all "adult" sites, but I would like to see the ability to block custom domains. I want to block all facebook domains. I currently have a list of around 100 domains used by facebook in my Linux hosts file, but regrettably on Linux the hosts file is ignored when using a vpn. So custom domain blocks would be goot.
4 votes -
Re-introduce "Stealth" protocol with your services
I would like to make a request to relaunch the "stealth" protocol, if it is not possible.
Why is it discontinued?5 votes -
Support for Fritz!Box 7560 (UI)
Is the AMV router FRITZ!Box 7560 (UI) supported? How is the router configuration? Thx in advance!
3 votes -
providing a portal that customers can check to see if PureVPN is working an issue with their service.
If customers begin having an issue, it would be nice to easily check to see if there is a known issue going on. There is an issue PureVPN is currently be worked that I only found out about once I chatted with a 2nd Help Desk person. First one didn't volunteer that information. Before calling however, I struggled to figure out if it was an issue on my end, only to find out I was wasting my time. If no portal can be provided, an email informing customers that there is an issue being worked would be very helpful.
1 vote
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