Your Suggestions for 2019

  1. 1 vote

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  2. 1 vote

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  3. Offer the "dedicated IP" service for Italy too

    There is no "dedicated IP" service for Italy at the moment. My suggestion is to implement that for Italy and for other countries too.

    1 vote

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  4. 1 vote

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  5. Provide DDOS Protected IP for asia areas like Hongkong or Singapore

    My company is under heavy attack from those ******** ddosers
    could you please help us to make a DDOS Protected VPN server in ASIA? Hongkong or Singapore please
    I've tried the one from Australia, but it's way too lag with 400+ms latency made us unable to do anything
    thank you

    1 vote

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  6. 1 vote

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  7. Add l2tp support for mikrotik routers

    Add setup instructions for l2tp on mikrotik routers

    1 vote

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  8. Add Zattoo to FireTV App Favorites

    Please add Zattoo with Switzerland streaming Server to FireTV App favorites

    1 vote

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  9. We need a Netflix South America.

    We need a Netflix South America. For example Netflix Colombia. There's a lot of content that is being shared exclusively for South America.

    1 vote

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  10. Implement individual server selection for browser extension as in purevpn app

    why not implement this in browser extension as well likewise in the purevpn app so we can connect to individual servers associated with specific country for example USA Miami or Los Angeles or Chicago... or UK London or Manchester .. and so on etc etc

    1 vote

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  11. Need more countries to access Netflix

    I've been requesting access for Netflix in Germany for years now. So far there is only US and UK available. As Netflix US loses more rights to shows that will only become available in other regions, it would be great to be able to access those other regions as well. Also it's nice to be able to help learn other languages by watching shows in those languages and those are only available in the specific countries.

    1 vote

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  12. OpenVPN service in Prague, plus virtual server in Brno.

    For most of the servers you are providing PPTP and OpenVPN option. To avoid running app on my laptop I would like to set up vpn directly on router via OpenVPN but this option is missing on Prague server. Also I would like to ask for VirtualServer in Brno city - state Czech Republic.

    1 vote

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  13. 1 vote

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  14. Access to Netflix Arabic content from Middle East in popular websites option

    Please we need option to access Netflix Arabic content as you did with Netflix US/UK version based on servers located in Middle East maybe in one of these countries Egypt, UAE, Qatar, Kuwait

    1 vote

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  15. Allow users to close account and get a refund if they are within the 30 day money back guarantee period.

    Make the process of closing your account within the 30 day period quick and efficient. You should be able to do this no questions asked through your website. It should not require dealing with the billing team when it is supposed to be a 30 day money back guarantee trial. It would be fine if you had to fill in a survey to explain why the service was not suitable, but to make someone wait 24-72 hours to deal with this is not acceptable.

    1 vote

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  16. normal account vs dedicated ip option

    why i lose my normal account when i active the dedicated ip option.its not fair because i payed for it separatly and its my right to have my 2 accounts.

    1 vote

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  17. providing a portal that customers can check to see if PureVPN is working an issue with their service.

    If customers begin having an issue, it would be nice to easily check to see if there is a known issue going on. There is an issue PureVPN is currently be worked that I only found out about once I chatted with a 2nd Help Desk person. First one didn't volunteer that information. Before calling however, I struggled to figure out if it was an issue on my end, only to find out I was wasting my time. If no portal can be provided, an email informing customers that there is an issue being worked would be very helpful.

    1 vote

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  18. Random Device Passwords

    Each device used gets a random generated password. This will allow tracking of devices, also if device lost or stolen, you do not have to change the password on every device connect... Just disable or lockout lost/stolen device.

    1 vote

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  19. Estonia Proxy server

    PureVPN recommends proxy servers from sslwonders.com, there's only a few countries available and I would suggest to add more servers and maybe add a list with the available servers to the official PureVPN website. In my case I need a proxy server for Estonia, but others may need different servers.

    1 vote

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  20. L2TP support for tp-link routers

    Please support L2TP protocols which can set in tplink and huawei router to connect PureVPNs server directly without any 3party app
    Thanks

    1 vote

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