PureVPN - Feature Request

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  1. 1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      Once you are connected to Malaysia, you will get a Malaysian IP.

      After connecting to one of our servers on your desktop, you should immediately see the pop-up along with the connected status on the PureVPN application.

      If you’re using a smartphone or tablet, you should look for the “VPN” icon at the top of your screen.
      Additionally, you can use various services to see what IP address you’re connecting to the web with www.ipaddress.com.

    • 1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        We do not have any plans to add “Play RSI” Ch at the moment as the option to add can only be initiated after multiple requests. We can make an exception if you could gather 20 “Play RSI” ch PureVPN users and ask them to vote for the same post.

        Direct Link : http://ideas.purevpn.com/forums/264033-purevpn-feature-request/suggestions/35373886-add-channel-play-rsi-tv-switzerland

        Please don’t hesitate to share your thoughts in the future.

      • Manage connections from my.pure.vpn

        It would be nice if from the administration page you can disconnect users without having to talk to technical support

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi,

          Could you please be more specific and share the exact context of your request?
          Once we have a bit more information, I’m happy to look into the matter as it is to inform you that we deeply value your relationship with our company and are committed to providing you with the highest level of service simply because our customers deserve the very best and you will surely get it with us.

        • Give option for 5+ multi logins

          Need option for more than 5 multi-logins

          9 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Adelaide, Australia

                  Add this location also

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi,

                    Thank you for choosing PureVPN for your desired VPN needs,

                    It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                    Keep sharing your wonderful ideas !

                  • allow dedicated IP on multiple devices

                    I want to use the same dedicated IP on multiple devices

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Robert,

                      Currently, one dedicated IP can only be associated with one device at a time. That’s actually how the internet works – everyone has a unique public IP unless you are behind NAT.

                      But, I am curious to know why do you need the same IP on multiple devices, what are you trying to achieve? The information you’ll provide will help me create a solution for you.

                    • PureVPN for roku

                      I would like to have a native application of purevpn for roku

                      4 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        Thank you for choosing PureVPN for your desired VPN needs,

                        It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                        Keep sharing your wonderful ideas !

                      • dominici.gianluca@gmail.com

                        Avrei bisogno delle istruzioni per la configurazione del mio modem LTE – Huawei B2328-42

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Sfortunatamente, PureVPN non funziona sui router Huawei ma hai molte altre scelte popolari di router per PureVPN.
                          Si prega di seguire l’URL per i router supportati: http://support.purevpn.com/supported-routers-and-protocols

                          Inoltre, ti suggeriremo di dare un’occhiata alla nostra nuova serie Wouter dal link sotto riportato, le funzionalità di punta della tecnologia offerte da Wouter ti consentono di navigare sul Web in completa privacy, sicurezza e tranquillità.
                          https://www.purevpn.com/wouter

                        • Please add Edmonton Canada.

                          Please add Edmonton Canada. Can't really stream Oilers NHL game with Sportsnet NOW since most of the games can only be accessed from there

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            It is to inform you that we are in process of adding more and more servers :)

                            Please keep on sharing ideas that will help us improve our services and processes. Thank you again for your valued input

                          • OpenVPN server in Czech Republic

                            I asked PureVPN support about year and half ago, if there ever be possibility to use OpenVPN protocol on Czech server. Answer was YES. After more than a year still nothing... Czech republic is in the middle of Europe and have good torrenting policy so it really make sense.

                            4 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi,

                              Thank you for choosing PureVPN for your desired VPN needs,

                              It is to inform you that we are in process of adding more servres in multiple destinatioms.
                              Your patience in this regard would be highly appreciated.

                              Keep sharing your wonderful ideas !

                            • 19 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi,

                                Thank you for choosing PureVPN for your desired VPN needs,

                                Thanks, we aim to provide a friendly service, the idea that you have suggested is absolutely fascinating.

                                I am forwarding this to the concerned team for 2018’s considerations.

                                Keep sharing your wonderful ideas !

                              • 2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  Unfortunately, PureVPN does not work on HUMAX Routers but you have many other popular choices of routers for PureVPN.
                                  Please follow the URL for supported routers : http://support.purevpn.com/supported-routers-and-protocols

                                  Moreover, we will suggest you to have a look at our new Wouter series from the link given below, the top-of-the-line features offered by Wouter allows you to surf the web with complete privacy, security and peace of mind.
                                  https://www.purevpn.com/wouter

                                  Keep sharing your wonderful ideas !

                                • Email Address Change

                                  There must be an option available at user end to change the email address with the member area

                                  10 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • VPN server for Fiji to access Fiji live TV from Walesi Fiji TV service android app available

                                    VPN server for Fiji to access Fiji live TV from Walesi Fiji TV service android app available

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      .Hi,

                                      Thank you for choosing PureVPN for your desired VPN needs,

                                      It is to inform you that I am forwarding your valuable suggestions to the concerned team for considerations.

                                      Keep sharing your wonderful ideas !

                                    • Alert a user before suspending account because of excessive sessions

                                      My account was suspended because unknowingly my devices were misbehaving.
                                      This gives the user a chance to investigate and rectify

                                      6 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi,

                                        Thank you for choosing PureVPN for your desired VPN needs,

                                        It is to inform you that we do send an email alert before suspending any account.

                                        Keep sharing your wonderful ideas !

                                      • 6 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi,

                                          Thank you for choosing PureVPN for your desired VPN needs,

                                          Thanks, we aim to provide a friendly service, the idea that you have suggested is absolutely fascinating.

                                          I am forwarding this to the concerned team for the 2018’s considerations.

                                          Keep sharing your wonderful ideas !

                                        • Traditional Chinese

                                          Hope to add Traditional Chinese
                                          I think many Hong Kong and Taiwan customers also need it!

                                          2 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                                          PureVPN - Feature Request

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