Your general feedback here
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Vitalii Vitalii commented
crashes everytime I try to connect English IP-s
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Katie commented
Hi There,
The nl1 and nl2 servers in the Netherlands and showing my IP in Sweden when I connect. Is this an issue that will be resolved soon?
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AdminPureVPN (Product Team, PureVPN.com) commented
@Michael Milton Thanks for your feedback. Your suggestion has been forwarded to the concerned department.
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winterland Milton commented
I'd really like to see / hear an 'alert' of some sort when I become disconnected from the current server.
Best,
mm -
Cory Combs Combs commented
After the recent update, connections are extremely spotty here and often don't connect and/or drop off very frequently (sometimes in seconds). I am not sure if it has to do with or recent upgrades to anti-vpn software in this country. I am also unable to access "support"... just wondering if this is just me or a problem for everyone here right now...
Thanks,
Cory
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AdminPureVPN (Product Team, PureVPN.com) commented
@L Wood Thanks for contacting us. Have you retried by switching between the protocols i.e. PPTP and L2TP?
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L Wood commented
I purchased a three day trial to determine if I could watch online streaming from Australia. Unfortunately I could not achieve a high enough speed to do this.
I will not be continuing this service. -
AdminPureVPN (Product Team, PureVPN.com) commented
@Мшефдшш Thanks for contacting us. Have you retried by switching between the protocols i.e. PPTP and L2TP?
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AdminPureVPN (Product Team, PureVPN.com) commented
@anide uzundan You have been assisted via Live Chat
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Vitalii Vitalii commented
Hi guys
there is a problem with some of countries. for example I have tried to connect via rissian, ukranian, latvian IP-s and useless! Please help me to resolve this problem! -
anide uzundan commented
hello
ı can not login in my vpn server -
AdminPureVPN (Product Team, PureVPN.com) commented
@Udo Fischer When you connect with VPN your IP (identity) is shown as the IP of the connected country and Facebook assumes that someone else is using your Facebook account from a different country and thus prompt you such messages. You may change the security settings of your Facebook account.
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Udo Fischer commented
Today i received an error message from my facebook profile. I couldn't enter my profile. Facebook blocked it, because I would use a "bad IP address". I was connected through purevpn, Germany fasted server. What is the problem?
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AdminPureVPN (Product Team, PureVPN.com) commented
@Mitch Sorry for the inconvenience, Please share your issue in detail and we will assist your accordingly.
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Mitch commented
Your live chat is very slow. Your money back GUARANTEE is a lie. Y'all are so ridiculous. I will tell people NOT to do business with you.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Gregory Jouk Please share with us if it happens with any particular US server or with all US servers.
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Gregory Jouk commented
using US based ips and get message Sorry, netflix hasn't come to this part of the world yet
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AdminPureVPN (Product Team, PureVPN.com) commented
@sidahmed Please let us know if you face frequent disconnection issue or there would be any issue about disabling VPN account or so.
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sidahmed commented
I always have problems with pure vpn I even cannot chat with you because the chat is not connectd
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AdminPureVPN (Product Team, PureVPN.com) commented
@sid ahmed Please join us on our Live Chat at our website and we will assist you accordingly.