@Kenneth Frithiof - Thanks for your suggestion. We have forwarded to concerned department.

@David Evans - Please follow this url - http://support.microsoft.com/kb/934588 for the fix.

@Igor Rodriguez - Could you please share with us your operating system or you may join us at our live chat and we will assist you accordingly.

@Phil Dupont - Thanks for contacting us. Recently HULU changed their policy and blocked most of the VPN services. However, PureVPN team worked hard and provided the solution to our valuable customers.

You can connect to HULU optimized server from PureVPN Client purpose / country menu. For iOS / Android device, please use hulu.purevpn.net to connect VPN.

Go to VPN and edit settings then insert the server hulu.purevpn.net save and connect.

You may also try HULU optimized Smart DNS (Beta) which is not yet launched but we are providing to some of customers for testing purpose.

Smart DNS can be used with and without VPN. With VPN all your data will pass through VPN and without VPN all your data will pass through your ISP but you will be able to access HULU.

Smart DNS can be used on any computer / device / TV / Xbox / PS3 etc without any additional set up. Isn't it GREAT!!!?

If you want to try HULU optimized Smart DNS (Beta) then share your ISP IP with us and we will allow your IP and provide you HULU optimized Smart DNS (Beta) details. If you have dynamic IP from your ISP then you have to share the ISP IP with us every time it will change.

@Dimitrios Tsiapkinis - Please join us at our live chat and we will assist you accordingly

Hello
my vpn has stopped working it says it cannot download the phone book file I cannot get live chat to work either

Please make the Country dropdonw list sorted by Country, City.

Hi,

I have been getting the following messages,(We're sorry our library
can only be streamed in the USA.) and (Based on your IP addres we noticed
you are trying to access Hulu through a n anonymous proxy tool. Hulu is not
available outsidethe USA. I am not sure which package I am using. Can you help.

s

Hello I just found this article and I'm dissapointed by your commercial practices :
http://www.pcrisk.com/removal-guides/7518-trovi-redirect

I have PAID to get your software and services and you still infect me with adware without my knowledge?
:-( :-( :-(

@lishuoqin - It is to inform you that we have sent you verification email on your registration email address. Please reply to that email.

hi, why I can not login to purevpn.
It seems my account has been blocked...

@Peter Sinclair It is to inform you that you have been refunded as you may use our service in your region by only purchasing it through Bitcoin or Payment Wall.

After setting up for the first time the program worked. Since then I get a message saying account disabled. I am using Win8.1 which may be why. Any suggestions, PS

Hello. I just installed pure vpn. While I'm on a site and search for something, it redirects me on a search engine from Holland : trovi.com! It only happens when I'm connected through purevpn. Why is that? It's a serious bug...

Would like the p to be Green when connected and red when not.

Like the speed - better than HMA. Glad I changed. Thanks !

@Gareth - Thanks for your suggestion but when you connected VPN status shows you conected. We have forwarded your suggestion to concerned department about change of color at the time of connecting or disconnecting VPN to indicate connection.

I am using it with a Mac and all is working well, but your status icon does not change when you are connected via VPN, this is something that would be very useful, even if it was just a colour change to indicate a connection?

@ayman - In order to better assist you please share the following information:
1) Which server do you try to connect?
2) Do you get same error on other servers or just on specific one ? Please share the error number or screen shot if possible.
3) Do you use manual VPN connection or PureVPN Client?
4) Have you tried by switching between the protocols i.e. PPTP and L2TP?
5) What is your OS (Operating System: Windows, Mac, Android, iOS, Router etc)?
6) Where are you located and share the purpose for which you want to use VPN and we will guide you accordingly.

@Mary Lou Martin - Please let us know are you configuring VPN on router or connecting directly on your system via PureVPN software. If you are configuring VPN on router so don't need to download the software in your system. If you are configuring VPN on your system so right click on PureVPN software icon, click on run as administrator,goto settings tab,click on switch to secure DNS,save settings. You may also join us on live chat from our website for further assistance.