Your general feedback here
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AdminPureVPN (Product Team, PureVPN.com) commented
@Howard Jones - It is to inform you that you can't change your VPN username. You may only change your VPN password.
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AdminPureVPN (Product Team, PureVPN.com) commented
@ Jon - Please follow the instructions given at https://forum.purevpn.com/forum/support/troubleshooting/89288-how-to-turbo-charge-your-vpn-speed in order to improve the speed.
Also please share with us the purpose of using VPN so we will guide you accordingly.
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lotfi commented
tanx
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Jon Aspiras commented
I still can not use, can not connect to sites, servers. Sites such as youtube take 15 mintutes just to laod th epage not even a video
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YASSINE ABDELHAKIM commented
comment faire pour avoir la version FRANCAISE du logiciel pour l acheter
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William Zandier commented
Since I have installed this I have not been able to open and of my webmail sites.
I have sent several emails to support, but have not received any response.
I have sent a cancelation notice because of NO SUPPORT and again, have never received a response.This is the worse!
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Zhonglin Zhang commented
Connection was lost frequently, really annoiying.
The function such as automatically re-connectiion using the previously settings can be added to the APP setting.
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Faizal Ali Azman commented
I like the list of many servers you have. The only problem I have is the Singapore server that I want to connect to tend to be unstable. It keeps disconnecting me when I'm playing my games.
Once the stability is resolved, then it would be perfect.
Thank you.
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AdminPureVPN (Product Team, PureVPN.com) commented
@zongbo wang Please follow the instructions given at https://forum.purevpn.com/forum/support/troubleshooting/89288-how-to-turbo-charge-your-vpn-speed in order to improve the speed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Craig Keddie Thanks for your suggestion. We will surely forward your suggestion to the concerned department.
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michele commented
Hi
I have had a nightmare time trying to install PUREVPN as my computer needed a System Restore. For some reason I am receiving emails from all and sundry including Spam but nothing is getting through from PUREVPN.I have made contact with you from my home and school computers using two different addresses on both. Also using the PASSWORD FORGOT key as well as the LIVELINE.
All to no avail.
I then had a moment of lucidity and reinstalled PUREVPN. My computer informed me it was already on but it does now seem to be on.
Deo Gratias
Michele Cowie
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Simone commented
The "P" icon up there in the bar on a mac is not really usefull. Sometimes it disappear even if the client is running. Do you know if there's any way to have the pureVPN client in the app bar at the bottom of the screen?
If not I would add it as feature request for Mac
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Steve Thornton commented
Like to try!
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Howard Jones commented
Having problem with my user name, please send me and e-mail so i can reset my yser name.
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zongbo commented
My VPN connection is slow
Can you help me? -
Kenneth Matinale commented
Show protocol, especially when connection is set to automatic.
Make log accessible. I stumbled onto it under "Support & Packages".
I wassometimes connected to usny.pointtoserver.com
If I was trying to break a New York blackout for local sports teams, I'm guessing that this would cause that to be useccessful.
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jose commented
saludos,
deseo saber si existe una opcion para cambiar la ip de la vpn en otros paises ? como lo puedo hacer osea yo cambiar a diferentes ips en otros paises
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Alessandro commented
I can't change my setting and option in the app. It's locked.
In this tatus, Pure VPN is uselesse and i lost my money! -
Michael Cain commented
Please stop showing your 5-star poll every time I close the app. Once should be enough.
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Craig Keddie commented
Hi;
Just wanted to suggest if possible you add some canadian tv websites to your SmartDNS .. mainly CTV.ca
Thanks!
Craig