PureVPN - Windows
141 results found
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1 vote
AdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
Thank you for letting us know.
Could you please share q=with us the link / screenshot so that we may look into the matter?
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1 voteAdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
Could you please be more specific and share the exact context of your query/request for better assistance, once we have a bit more information, I’m happy to help get everything resolved and get you in better shape to meet your desired VPN needs.
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Be able to disengage the popup notifications advising that you are not connected to your vpn
Those who only have their vpn connected occasionally are driven to distraction by constant popups advising it is not connected
7 votes -
VPN Hotspot - More accessible and should support more internet protocols
It would be nice if it were easier to find VPN Hotspot and if it supported internet protocols like IKEV
1 voteAdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
We are already offering IKev as our default protocol.
Moreover, VPN Hotspot is amongst one of the most wanted features of PureVPN, please have a look::
https://support.purevpn.com/how-to-set-up-powerful-wifi-vpn-hotspot-for-roku-wii-ps3-etc -
Double VPN and Triple VPN and DNS Protection
Okay so triple VPN is a bit much (still very cool), but double VPN would increase the security by masking the origin of the first connection via a purevpn server further. Also, we need to have DNS protection where our DNS is and IP of origin while using the DNS is secure. I read in the policy that you keep no IP logs, but while using your DNS, you do.
3 votesAdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
It is to inform you that we do have an option to connect VPN into VPN (Double VPN), please join us on our 24×7 live chat support and our technical agents will guide you through.
Also, there are many things you can do to prevent DNS Leak. Here’re some of the most effective tips, you can choose any of the following:
https://support.purevpn.com/what-is-dns-leak -
IP Scrambling Tool
A tool that changes your PureVPN IP a lot while maintaining a stable connection. Maybe have a timer for it to automatically kick in, or have a random change occur at a random interval for increased security.
1 voteAdminPureVPN
(Product Team, PureVPN.com)
responded
Could you please elaborate your request in detail so that it would be helpful for us to look into the matter?
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PureVPN needs to have an automatic website troubleshooter.
Okay, so I had an issue connecting to any website directly or through a search engine. It took me a long time troubleshooting all the reasons why the websites would not work. It wasn't until I switched from Security/Privacy to dedicate IP and the PureVPN customer service rep had me choose a few different servers. After trying many different servers, there was one that fixed my issue and allowed me to open websites again. Anyways, it would be nice to have an automatic server adjustment tool that can switch to a server that is compatible with that website.
3 votesAdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
It is to inform you that we have optimized multiple servers for multip;e websites / contents in order to avoid the geo blocking.
Do let us know the content that you are willing to access and we will let you know oh how to access that.
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PureVPN needs to show a server's conjestion.
It would be nice to know if a server is full or pretty full etc...
1 voteAdminPureVPN
(Product Team, PureVPN.com)
responded
Hi,
It is to inform you that we have made few changes on our infrastructure and implemented a balanced polices on our network, you will never find any server reaching its maximum capacity now :)
Moreover, you can try our ‘Quick Connect’ option which will take a decision based on multiple factors including the load and will allow you to connect with the best location.
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1 vote
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1 voteAdminPureVPN
(Product Team, PureVPN.com)
responded
Could you please be more specific and share the exact context of your query for better assistance, once we have a bit more information, I’m happy to help get everything resolved and get you in better shape to meet your desired VPN needs. As, it is to inform you that we deeply value your relationship with our company and are committed to providing you with the highest level of service simply because our customers deserve the very best and you will surely get it with us.
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Limit
The number of times you hear the sound on start is annoying. Please limit it to one sound in case setting up the connection succeeds and one if it fails.
3 votes -
Display which protocol is being used when "Auto" has been selected
Specifically for the Windows app first, though I'm sure it'll be valuable for other platforms, too. Add a field on the Dashboard that displays which specific VPN protocol is in use when you have chosen "Auto" as the protocol in your settings. Currently, the Dashboard displays "Duration", "Your IP", and "Location:. Please add 1 additional line in the Dashboard that will show "Protocol" and the specific protocol that is in use at that moment.
9 votesThis option has been implemented in the new PureVPN app for Windows. After connection, you can view the connected protocol by looking at ‘Connection Details’.
You can download the app from: https://my.purevpn.com/apps/windows
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64-bit version - better processing, security
Having a 64-bit app version for Windows will improve security, stability and will bring you and us on the forefront of privacy security. Also, the stability will be better and the memory management more efficient.
19 votesHi,
Thank you for choosing PureVPN for your desired VPN needs,
It is to inform you that we offer 64bit PureVPN application.
Keep sharing your wonderful ideas !
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Advantages of the Beta 5.0.0
Much more user friendly especially on a 11" laptop
keep up the good work
Where do I see the version number since Help goes to a webpage1 voteHi,
Thanks a lot for your appreciation, About app version you can see it when you “check for updates” from drop down menu click “check for updates” it will show you current app version and new available version to download, if available.
Let me know if you need additional help!
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At Windows startup, after pureVPN starts and connects, it should have a startup setting to allow it to minimize automatically.
In configuration settings have an additional option to minimize after connect. Client view should simply minimize to task bar.
32 votesHi,
Thanks for your suggestion. We will consider it.
Keep giving your valuable ideas!
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customized mode
There should be a customized mode for user to pick different options such as protocol, encryption, etc. The current 5 modes are all pre-defined which may not cover certain purpose. Thanks.
3 votesHi,
Thanks for your suggestions. You can change protocols and other settings on every mode. From drop down menu, select “Settings” and make changes according to your requirement.
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Display more connection protocol and security properties
Display the current connection protocol - for instant verification and sanity - one/two more field(s) on the connection view - Duration good, Your Ip good, Location good, ADD protocol, ADD encryption level or some indication that you're on a secure connection. I only found out by going into settings that the 'default' connection is not encrypted - not a good start.
34 votesHi,
Thanks for your suggestion. We will consider it.
Keep giving your valuable ideas!
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Change Icon color based on connection
I wish the TaskBar icon would change color when VPN is connected or disconnected, so that, I can keep the client minimized. The System Tray icon does change color, but hard to notice (between grey and light green). A more bright green when connected would make it easily noticeable.
13 votesHi,
Thank you for choosing PureVPN for your desired VPN needs,
This is now available on demand :)
Keep sharing your wonderful ideas !
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39 votes
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Some display options should be able to be changed without disconnecting.
Some options which don't affect the actual connection itself (like showing Mb/s or Kb/s for traffic in and out) should be able to be changed without disconnecting.
39 votesHi,
Thanks for your suggestion. We will consider it.
Keep giving your valuable ideas!
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