PureVPN - Windows

  1. Be able to disengage the popup notifications advising that you are not connected to your vpn

    Those who only have their vpn connected occasionally are driven to distraction by constant popups advising it is not connected

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    started  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. VPN Hotspot - More accessible and should support more internet protocols

    It would be nice if it were easier to find VPN Hotspot and if it supported internet protocols like IKEV

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Double VPN and Triple VPN and DNS Protection

    Okay so triple VPN is a bit much (still very cool), but double VPN would increase the security by masking the origin of the first connection via a purevpn server further. Also, we need to have DNS protection where our DNS is and IP of origin while using the DNS is secure. I read in the policy that you keep no IP logs, but while using your DNS, you do.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    It is to inform you that we do have an option to connect VPN into VPN (Double VPN), please join us on our 24×7 live chat support and our technical agents will guide you through.

    Also, there are many things you can do to prevent DNS Leak. Here’re some of the most effective tips, you can choose any of the following:
    https://support.purevpn.com/what-is-dns-leak

  4. IP Scrambling Tool

    A tool that changes your PureVPN IP a lot while maintaining a stable connection. Maybe have a timer for it to automatically kick in, or have a random change occur at a random interval for increased security.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. PureVPN needs to have an automatic website troubleshooter.

    Okay, so I had an issue connecting to any website directly or through a search engine. It took me a long time troubleshooting all the reasons why the websites would not work. It wasn't until I switched from Security/Privacy to dedicate IP and the PureVPN customer service rep had me choose a few different servers. After trying many different servers, there was one that fixed my issue and allowed me to open websites again. Anyways, it would be nice to have an automatic server adjustment tool that can switch to a server that is compatible with that website.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    It is to inform you that we have optimized multiple servers for multip;e websites / contents in order to avoid the geo blocking.

    Do let us know the content that you are willing to access and we will let you know oh how to access that.

  6. PureVPN needs to show a server's conjestion.

    It would be nice to know if a server is full or pretty full etc...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    It is to inform you that we have made few changes on our infrastructure and implemented a balanced polices on our network, you will never find any server reaching its maximum capacity now :)

    Moreover, you can try our ‘Quick Connect’ option which will take a decision based on multiple factors including the load and will allow you to connect with the best location.

  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please be more specific and share the exact context of your query for better assistance, once we have a bit more information, I’m happy to help get everything resolved and get you in better shape to meet your desired VPN needs. As, it is to inform you that we deeply value your relationship with our company and are committed to providing you with the highest level of service simply because our customers deserve the very best and you will surely get it with us.

  9. Limit

    The number of times you hear the sound on start is annoying. Please limit it to one sound in case setting up the connection succeeds and one if it fails.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Display which protocol is being used when "Auto" has been selected

    Specifically for the Windows app first, though I'm sure it'll be valuable for other platforms, too. Add a field on the Dashboard that displays which specific VPN protocol is in use when you have chosen "Auto" as the protocol in your settings. Currently, the Dashboard displays "Duration", "Your IP", and "Location:. Please add 1 additional line in the Dashboard that will show "Protocol" and the specific protocol that is in use at that moment.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 64-bit version - better processing, security

    Having a 64-bit app version for Windows will improve security, stability and will bring you and us on the forefront of privacy security. Also, the stability will be better and the memory management more efficient.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Advantages of the Beta 5.0.0

    Much more user friendly especially on a 11" laptop
    keep up the good work
    Where do I see the version number since Help goes to a webpage

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks a lot for your appreciation, About app version you can see it when you “check for updates” from drop down menu click “check for updates” it will show you current app version and new available version to download, if available.

    Let me know if you need additional help!

  13. At Windows startup, after pureVPN starts and connects, it should have a startup setting to allow it to minimize automatically.

    In configuration settings have an additional option to minimize after connect. Client view should simply minimize to task bar.

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. customized mode

    There should be a customized mode for user to pick different options such as protocol, encryption, etc. The current 5 modes are all pre-defined which may not cover certain purpose. Thanks.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for your suggestions. You can change protocols and other settings on every mode. From drop down menu, select “Settings” and make changes according to your requirement.

  15. Display more connection protocol and security properties

    Display the current connection protocol - for instant verification and sanity - one/two more field(s) on the connection view - Duration good, Your Ip good, Location good, ADD protocol, ADD encryption level or some indication that you're on a secure connection. I only found out by going into settings that the 'default' connection is not encrypted - not a good start.

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change Icon color based on connection

    I wish the TaskBar icon would change color when VPN is connected or disconnected, so that, I can keep the client minimized. The System Tray icon does change color, but hard to notice (between grey and light green). A more bright green when connected would make it easily noticeable.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Some display options should be able to be changed without disconnecting.

    Some options which don't affect the actual connection itself (like showing Mb/s or Kb/s for traffic in and out) should be able to be changed without disconnecting.

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. I noticed the beta version has no ability to check for the fastest servers.

    I noticed the beta version has no ability to check for the fastest servers.

    Is there possibility to have the a top ten fastest of the hour list that updates at least?

    It would be nice also if unlike the last version after selecting the fastest server search, if it gave the option to choose personally which of the fastest servers you want.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Favorite Protocol

    You should have a way to select a favorite protocol as default. I like IKE or SSTP but every time I switch purposes it resets to PPTP which sucks big time

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

PureVPN - Windows

Categories

Feedback and Knowledge Base