Skip to content

Your suggestions for 2022

48 results found

  1. Reset/restart dedicted server

    I face connection issue to my dedicated server many times a day.

    The only reason behind this is my server faces some session stuck error.

    Please provide some mechanism to reset/restart dedicated server in such case.
    This can be a button in desktop app/web app or some command. But it is really very necessary.
    Please pay attention to this as we dedicated server users face many issues because of this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Add language support for the PureVPN website

    Dear PureVPN

    I request to take into account adding language support for the PureVPN website, it is only presented in English after logging in, it represents an inconvenience for those of us who have a different native language and we must help ourselves with third-party tools (such as a translator ), this will make it possible for a mainly beginner user to find precise instructions and options to configure their vpn and feel more comfortable when interacting with the website.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. OpenVPN support on dedicated IP's

    Title says it all!
    They say we're working on it... but when will we see it!!

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. slovenia

    i do it for my buseness when slovenia server will back in pure vpn?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Why can't you use Alipay to pay!

    Why can't you use Alipay to pay!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Server request

    Please return the Azerbaijani server, I want to use PureVPN

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Missing server location - Slovenia

    The only reason, why I've signed to a five-year plan was due to the Slovenian VPN server (virtual). It has been a long time since you removed it and nothing has been done so far to reinstate it. I feel betrayed and sad...

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Windows reporting Misleading:Win32/Lodi virus on Purevpn.exe

    Windows 10 Virus & Threat protection is reporting the message "Misleading:Win32/Lodi virus on Purevpn.exe under Category "Potentially unwanted software". It claims that "This program makes misleading or fraudulent claims about the files, registry entries, or other items on your PC.". Please resolve this problem ASAP

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Split tunneling in Linux family OSs.

    As you know, users of the Linux family of operating systems are on the rise. I encourage people to ditch their Windows and Mac OSs - and, they are doing-so. What we really need is a split tunneling option through terminal.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Split tunneling in Linux family OSs.

    As you know, users of the Linux family of operating systems are on the rise. I encourage people to ditch their Windows and Mac OSs - and, they are doing-so. What we really need is a split tunneling option through terminal.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. prevent malware or virus on downloaded executable

    suggest zipping and encrypting zip file with the windows executable with it. this would prevent infected downloads.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add Stealth Protocol for restricted countries

    It is an additional method of masking VPN connection to get around web and VPN restrictions.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Software Update suggestion - don't trash personal setup information with software update

    I updated PureVPN to the most recent update. I found the same deficiencies I experienced in the last update. I didn’t complain that time, thinking that the problems would be addressed in the next update, but I was wrong. Here is my list that covers the problems I can remember as I worked to bring my system back to the previous functionality I had before performing the update.
    PureVPN update observations – missing functionality after the transition:
    1. The Split Tunnelling apps set up over time disappeared. I needed to remember which applications I had previously selected, and then locate…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add other payment method

    hello purevpn.

    introduce my name is dana

    i want to buy purevpn but too bad i don't have a credit card or paypal . this is because the bank rules in our country must have a Tax ID. but I haven't met those requirements.

    i envy to see other vpn have many payment methods. such as paymentwall, fasterpay, unipin, and many other payment methods.
    This will certainly appeal to many of your potential customers if you immediately implement the payment options above.

    I really hope purevpn implements as many payment methods as possible.

    This is very good for the development…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Repair function in app

    Occasionally things go wrong with your client software application.

    As a result I tend to ask support what to do. The tasks always repeat themselves and the fix tends to be to delete all the WAN Miniport adapters through windows device manager and reboot.

    Why can't there be a repair function in the app to reset everything in one go?
    That would be a feature that would benefit me.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Mac: the app blocks 127.0.0.1

    connecting to IKEv2 with manual configuration on mac works fine
    connecting to IKEv2 with purevpn mac app blocks the 127.0.0.1 which is local ip address

    It makes developers and pro users unable to work on projects and apps like MAMP or Docker

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Your suggestions for 2022

Categories

Feedback and Knowledge Base