58 results found

1. please add protocol https to add host or custom tweak
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2. Please find a way around vpn detection for netflix. Its basically useless for streaming now and thats a critical function.

   VPN rendered useless with Netflix. Find a way aroubf VPN detection.

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3. Split tunneling in Linux family OSs.

   As you know, users of the Linux family of operating systems are on the rise. I encourage people to ditch their Windows and Mac OSs - and, they are doing-so. What we really need is a split tunneling option through terminal.

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4. Server request

   Please return the Azerbaijani server, I want to use PureVPN

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5. Repair function in app

   Occasionally things go wrong with your client software application.

   As a result I tend to ask support what to do. The tasks always repeat themselves and the fix tends to be to delete all the WAN Miniport adapters through windows device manager and reboot.

   Why can't there be a repair function in the app to reset everything in one go?
   That would be a feature that would benefit me.

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6. Wireguard for Dedicated IP addresses

   Please make wireguard available for dedicated IP addresses. PPTP is no longer a consideration and a lot of devices are removing it.

   Cheers

   2 votes

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7. i suggest change login display for windows, beacuse in country that internet blocked it is too hard for login.
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8. Ability to select city locations for dedicated IP servers

   The distance between a client's device and the VPN host location is crucial for a fast data speed performance. Currently, when a customer orders a dedicated VPN with port forwarding service, after selecting their home country, they cannot further select the city locations within their country (& thus are randomly assigned). While this is not a major issue for smaller countries, for BIG countries like Canada, USA & Australia which can have cities more than 3000 km apart, the ability for a customer to nominate a location for their dedicated VPN server is very IMPORTANT for an optimal data speed performance.

   Please change the PureVPN ordering web interface so that customers ordering their VPN (with a dedicated IP & port forwarding) service can ALSO SELECT their home CITY.

   The distance between a client's device and the VPN host location is crucial for a fast data speed performance. Currently, when a customer orders a dedicated VPN with port forwarding service, after selecting their home country, they cannot further select the city locations within their country (& thus are randomly assigned). While this is not a major issue for smaller countries, for BIG countries like Canada, USA & Australia which can have cities more than 3000 km apart, the ability for a customer to nominate a location for their dedicated VPN server is very IMPORTANT for an optimal data speed… more

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9. Reset/restart dedicted server

   I face connection issue to my dedicated server many times a day.

   The only reason behind this is my server faces some session stuck error.

   Please provide some mechanism to reset/restart dedicated server in such case.
   This can be a button in desktop app/web app or some command. But it is really very necessary.
   Please pay attention to this as we dedicated server users face many issues because of this.

   2 votes

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10. update

    Don't trash user preferences with software version update!
    PureVPN update – lost settings after my last update:
    General
    Auto-connect after launch
    From where to connect (specific location)
    Protocol
    Automatic Protocol Selection
    Select Protocol
    Connect to Fallback
    Enable Split Tunnelling
    List of apps
    Need to remember and locate previously selected applications

    Setting – minimize to system tray (don’t ask again)

    2 votes

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11. Android tv app, please add auto connect. Which was there before and now it isnt there. Very handy feature, please add it

    Auto connect in android tv app

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12. prevent malware or virus on downloaded executable

    suggest zipping and encrypting zip file with the windows executable with it. this would prevent infected downloads.

    2 votes

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13. Add other payment method

    hello purevpn.

    introduce my name is dana

    i want to buy purevpn but too bad i don't have a credit card or paypal . this is because the bank rules in our country must have a Tax ID. but I haven't met those requirements.

    i envy to see other vpn have many payment methods. such as paymentwall, fasterpay, unipin, and many other payment methods.
    This will certainly appeal to many of your potential customers if you immediately implement the payment options above.

    I really hope purevpn implements as many payment methods as possible.

    This is very good for the development of your business in the future.

    hello purevpn.

    introduce my name is dana

    i want to buy purevpn but too bad i don't have a credit card or paypal . this is because the bank rules in our country must have a Tax ID. but I haven't met those requirements.

    i envy to see other vpn have many payment methods. such as paymentwall, fasterpay, unipin, and many other payment methods.
    This will certainly appeal to many of your potential customers if you immediately implement the payment options above.

    I really hope purevpn implements as many payment methods as possible.

    This is very good for the development… more

    2 votes

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14. Mac: the app blocks 127.0.0.1

    connecting to IKEv2 with manual configuration on mac works fine
    connecting to IKEv2 with purevpn mac app blocks the 127.0.0.1 which is local ip address

    It makes developers and pro users unable to work on projects and apps like MAMP or Docker

    2 votes

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15. Split tunneling in Linux family OSs.

    As you know, users of the Linux family of operating systems are on the rise. I encourage people to ditch their Windows and Mac OSs - and, they are doing-so. What we really need is a split tunneling option through terminal.

    2 votes

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16. Local shared resources unavailable when using PureVPN in a corporate or Windows Active Directory environment.

    All of my computers are members of an Active Directory domain. What this means is they need to resolve DNS for the local network against the local DNS servers which are the Active Directory domain controllers, because these internal names do not exist in the public DNS.

    I thought maybe if I use the split-tunnel feature of the app, so only the specified things are going thru the VPN. But it appears that Split-tunnel does not affect DNS, so all of it still goes thru the VPN.

    Because all DNS lookups are going thru the VPN, this causes the problem where I can’t resolve names on the local network and breaks Active Directory.

    This would affect any of your customers who use PureVPN on their work computers in a Microsoft Active Directory environment, and still need to actually get any work done which requires access to local network resources, because of this issue the local resources don't work correctly when the VPN is active.

    To support such a situation, your developers need to add the following capabilities in the Windows app:

    • Ability to turn off completely the DNS Leak Protection feature (this would be marked as not recommended and basically a last resort)
    • Ability to specify a list of domain name exceptions to DNS Leak Protection (example "mycompany.com")
    • Modify the DNS Leak Protection to send any domains on that list to the locally-defined DNS servers instead of yours.

    So, if the above feature were added, I could add “mycompany.com” and “myothercompany.com” to the exceptions list and any hostname ending with those (example: filestorage.mycompany.com, mail.myothercompany.com) would not be sent to your DNS and instead would be resolved correctly by the local AD DNS. Thus allowing me to use VPN and local shared resources at the same time.

    All of my computers are members of an Active Directory domain. What this means is they need to resolve DNS for the local network against the local DNS servers which are the Active Directory domain controllers, because these internal names do not exist in the public DNS.

    I thought maybe if I use the split-tunnel feature of the app, so only the specified things are going thru the VPN. But it appears that Split-tunnel does not affect DNS, so all of it still goes thru the VPN.

    Because all DNS lookups are going thru the VPN, this causes the problem… more

    2 votes

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17. Indonesia server

    Please kindly add back Indonesian server to the list as I am using VPN only to use Indonesia server otherwise there is no point for me to subscribe VPN. Thank you

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18. Can you restart the Thai server? Because I bought it to support the Thai server, thank you

    Can you restart the Thai server? Because I bought it to support the Thai server, thank you

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19. Add Chinese (Simplified)

    It is recommended to add Chinese (simplified) language in the next version

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20. One location by continent when possible with P2P & PF combinaison. The Bahamas for exemple, was P2P and not available with PF anymore.
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