Your suggestions for 2021

  1. Improve your browser speed

    PureVPN slows my browser down. I have gone through support to optimize but it is still sluggish with Pure VPN on. Improve your browser speed please.

    2 votes

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  2. PureVPN is recognizable

    I use VPN for geographic purposes. Purevpn is many times recognised, even the app aplications. ExpressVPN is much better in this respect. Van you manage to improve this

    2 votes

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  3. Partner with a company like ZoneAlarm

    I would like to see you partner with a company like ZoneAlarm, so that your great product can merge with theirs across multiple platforms. In this day and age of data breaches, big brother, people need the ability to have some sense of protection and security.

    2 votes

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  4. Option to see or test the speed of the server speed

    It would be nice to know what countries have the fastest servers. Speed and reliability is what we look for. When I see the connection page, give me the option to see or test the speed of the server speed I’m connected too.

    We need to know what country we should be using based on our location. Send it to us monthly in a email.
    Example - If I’m in England where and what countries presently have the fastest servers today.

    2 votes

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  5. 2 votes

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  6. Discontinuation of L2TP protocol

    I was informed in a previous email that PureVPN is going to discontinue L2TP protocol. I understand that this is a step to improve you product, however this will create a big problem for me. Currently I use this protocol on my secondary router (not the one from my ISP), on it’s WAN interface, associated with my dedicated IP provided by you. This way, I can connect my Android TV system via WiFi to this router and using the dedicated IP address to bypass my ISP trying to block some IPTV apps I’m using. At the time I subscribed to…

    2 votes

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  7. 2 votes

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  8. P2P exit point in the USA

    Give me a P2P exit point in the USA. I'm currently using Norway, which is a long ways from the Pacific Northwest.

    2 votes

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  9. Add auto-connect feature for users with dedicated ip add-ons

    You may add an auto-connect feature for users with dedicated ip add-ons. I’m hoping when I start Windows, purevpn auto starts, auto login including auto login to dedicated IP feature.

    2 votes

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  10. The number one thing that a VPN service needs to have are security, and reliability.

    The number one thing that a VPN service (or any web based service) needs to have are security, and reliability.

    If PureVPN gets hacked and there are data leaks the platform fails at the one thing it is intended to do. (That's not intended to sound rude it's just the truth)

    If the platform is unreliable and inconsistent people will stop paying for it.

    So far PureVPN is both secure and reliable but that needs to be maintained in order for the users to stay and remain happy.

    It is also vital that management is HONEST about limitations and drawbacks,…

    2 votes

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  11. 2 votes

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  12. 2 votes

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  13. Future appearance of the Member area

    I got an email about plans and an overview of the future appearance of the "Member area". but I disagree with the look. I prefer the appearance of the existing member area like this. I also don't like it when the member area is given the "Logged on device" feature because this is a matter of the account owner's privacy.

    I would also like to add that purevpn is not supposed to provide an "Auto-login" service to the member area. because the auto login feature is very privacy and confidential. I still often find it when Purevpn provides notification of…

    2 votes

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  14. Firefox browser add-on needs an option to select the closest server instead of a country

    Firefox browser add-on needs an option to select the closest server instead of a country, similar to how the app gives you the ability to choose Security/Privacy option.

    2 votes

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  15. Add west coast server to Canada.

    Adding west coast server to Canada...Canada is a big country so ping is really noticeable.

    2 votes

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  16. Auto update functionality in your app

    You can improve your product by implementing an auto update functionality in your app. In this way, any improvements or upgrades are automatically applied the next time a user activates the app.

    2 votes

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  17. Google hassles me for ‘unusual traffic’. Dodge them!

    The features you should improve upon are...google hassles me for ‘unusual traffic’. Dodge them!

    2 votes

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  18. 2 votes

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  19. The ability to pay without a Credit Card or PayPal.

    The ability to pay without a Credit Card or PayPal. I Canada I can pay with eTransfer, which gets you the money right away.

    2 votes

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  20. 2 votes

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