Your suggestions for 2021

  1. Add FuboTV App Support

    FuboTV app does detect a VPN service. Could you work on supporting it? Thanks! :)

    1 vote

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  2. After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small.

    After closing l2tp, pptp, sstp. The number of IPs under the new protocol server is very small. Please redistribute the ip under the closed l2tp, pptp, sstp server to other protocol servers. The large number of ips is your characteristic. In the current ikev2 and openvpn servers, each server has only a small amount of IP.

    1 vote

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  3. Fix your Chat Now feature.

    Get your Chat program to work reliably. Half the time when I click on the Chat Now link, nothing happens.

    1 vote

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  4. Improve the dedicated ip service stability. No more connection timeout

    There are frequent connection timeouts recently when accessing my web site published with fixed ip address assigned by the dedicated ip service. The tech support has to refresh my VPN account in order to fix the issue. I hit the same issues 3 times in a month recently which is very annoying.

    1 vote

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  5. Add Setup Guide for Ubiquiti (EdgeRouter/EdgeMax) Routers for IKEv2/IPSec

    In France a lot of customers uses Ubiquiti (EdgeRouter/EdgeMax product category) routers for 1Gbit Fiber Internet Lines. It works well with OpenVPN (I can provide a guide) and I am sure L2TP/PPTP works also perfectly . But I was not able to configure IKEv2/IPSec which seems to be faster and consume less CPU...
    In my point of view removing the support of SSTP/L2TP/PPTP is a great idea for you and us (even if this may imply changing hardware).

    1 vote

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  6. Add RAI TV to the popular apps section of the PureVPN Amazon Stick and Android apps

    To watch RAI TV outside Italy using PureVPN a dedicated IP is needed as the standard Italian servers are blocked. This is OK if you want watch RAI TV on your Windows PC or Laptop as there is a setting to use a dedicated IP in the app. But many users these days watch TV on their smart TVs so adding RAI TV to the popular apps section of the PureVPN Amazon Stick and Android apps would allow RAI TV to work.

    1 vote

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  7. U can improve by adding mexico server with dedicated ip

    I think this is a great idia for vpn pro users for anti ddos protection dedicated ip adress they protect great thanks recommended

    1 vote

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  8. Dedicated IP: Close Older Connection When New Connection is Attempted

    By nature, the dedicated IP add-on will only work correctly over one connection at a time. So if that is the only product that a customer is using, there is no reason to allow more than one connection to remain open at any time.

    Therefore, my request is as follows: for customers that only use the dedicated IP add-on, the moment a new connection is attempted, terminate all connections that were created earlier so that the new connection is assigned the correct IP.

    This is to avoid the frequent issues of the wrong IP being assigned because of old inactive…

    1 vote

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  9. Bring back the ping sorted list

    Your new version took away the sorted list on initial ping test with best country on top. The country list is only listed alphabetically now. The sorted list needs to return. It was very helpful.

    1 vote

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  10. 1 vote

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  11. Add Ecuador Server

    Add Ecuador server to access geo-locked content.

    1 vote

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  12. When do you plan to make the chat support available in Spanish?

    I don't speak English and to communicate with you by chat, I have to use the translator and the communication is not fluent.

    1 vote

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  13. Selectable UI Text

    It would be really great to make the text selectable in the Windows app, so I can select my IP address and copy/paste it, rather than typing it out. This would avoid the human error we all make some times.

    1 vote

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  14. Add DNS server automatically on MacOS app

    Mac OS App should automatically add PureVPN DNS to list of DNSs on system. Currently, I need to add it manually in order to get VPN working. If I lost the DNS address, I would not be able to connect to VPN

    1 vote

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  15. Smart Tunnel to allow access to a local IP to make use of a local NAS

    Please can you enhance the VPN client so that the smart tunnel capability will allow me to specify and connect to specific local IP address where I have my network attached storage location. I want everything else to go over the vpn - but to maximise storage potential access to local network storage will be a great capability .

    For me, I only want that storage device and it’s associated IP accessible from one machine, hence I do not want it available to others, nor do I want to re-configure my router. (as It’s an ISP provided one)

    1 vote

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  16. Implement IPSEC/IKEv2 route based VPN for routing entire lan via the VPN

    If you don't plan to implement Wireguard protocol, which I really suggest you to do (given other vpn providers do it), please at least let us implement route based ipsec ikev2 vpn to route entire lan via the ipsec tunnel.

    1 vote

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  17. Upgrade linux client

    Currently the Linux client uses ifconfig, ifconfig in a lot of distributions has been deprecated for a while.

    for instance when running;
    purevpn --disconnect
    I receive the following error on Debian;
    sh: 1: ifconfig: not found

    this is because debian uses ip and not ifconfig

    1 vote

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  18. Channel bonding (like Speedify)

    Another great feature would be the ability to bond different connections together (e.g. ethernet, Wifi, Cellular) to send the ip packets through these channels concurrently. This:
    a. increase bandwidth,
    b. reduce hiccups,
    c. and enhance security as it would confuse statistical analysis of traffic.
    Indeed, it is for these reasons, and it's fantastic application, that Speedify has become my VPN of choice.

    If all these three features get implemented, I believe you would end up with a very formidable service, way ahead of the crowded competition—as you would offer greater responsiveness, speed, and security.

    1 vote

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  19. Increase UK Server Capacity

    Improve UK server capacity ..... add more servers and increase server performance

    1 vote

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  20. Website Speed Checking

    It can happen that those websites are experiencing slowdowns. It would help if you set up a service where a user can check if the website he is trying to connect to, is experiencing problems on its own as seen by users in the same country. It would be useful to be checked against a service in the hosting country aimed at verifying the speed we are going to.

    1 vote

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