Your general feedback here
MIke Cruickshank commented
When I have the VPN turned on I can't access williamhill.com
Is there anything I can do about this?
@rizki Thanks for your feedback. Your suggestion has been forwarded to the concerned department and it will be added soon.
it would be nice if it have auto change ip periodically just like hma does.
@wayne Bukwa Thanks for contacting us. Please join us via live chat from our website and we will assist you there accordingly.
Wayne Bukwa commented
How can I sign up for the 1 year package with dedicated Ip. I already have a 6 month account and your server wo't let me order another package.
Package Pure Gold Plan
Countries UK, USA, Canada, Germany, Switzerland, Panama, Romania, Netherland, Luxembourg, Sweden, Singapore, Russia, Malaysia, Ireland, Turkey, Australia, Brazil & France.
Dedicated IP 188.8.131.52
Shared Servers PPTP/L2TP - SSTP
Protocols PPTP, L2TP, SSTP
@Marc C. Close You are suggested to connect VPN manually, using Mac default VPN settings and check and share the result with us. Also you are suggested to join us via our 24/7 Live Chat so we will assist you accordingly.
Marc C. Close commented
The OSX client is really crappy. 85% of the time it never connects to the VPN. I have to stuff around for a couple minutes before it will work. The user interface is ugly, and although it is pinned to the top bar, it would be better if it functioned more like a normal osx app. Also it isn't retina optimised, so it is all pixelated.
@hassan Thanks for the feedback. Your suggestion has been forwarded to the concerned department and hopefully it will be added soon as we are keep adding more Countries in our network.
@Rob Thanks for the feedback. Your suggestion has been forwarded to the concerned department and we are working on it.
maybe a server in norway
your mac client is not as robust as your pc client. Please do your best to make it better
@David, Thanks for contacting us. Actually one computer could not get two IPs at the same time but only PureVPN proudly offers you the way called Split Tunneling to get two IPs for same machine at the same time. That is technical requirement to add the application first to the program / software and then Launch to get such result. Even if the application is added already you need to launch it from the software.
Wouldn't it be much easier when you add the applications through the software for
split tunneling that you dont need to launch it everytime from the pureVPN screen but it
just automatically use the vpn when u launch the application?
@Beryl aNDREWS Please join us via live chat available on our website and we will assist you accordingly.
I have tried all the Protocols available in the connect box but I still can't get connected.
The Split Tunneling feature is super! Great work.
@Kjartan Arnesen Eie Please join us via live chat from our website and we will assist you there accordingly.
Kjartan Arnesen Eie Eie commented
Love the speed of your service, but for some reason I can not get Hulu to work. I get an error message saying that the video library can only be streamed within the US. I know I am not within the US, but I figured that´s why I have you guys??