Your general feedback here
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Mark Berry commented
To Whom it may concern, I purchased Pure VPN yesterday afteroon and tried to log on on my MAC. I keep getting a message stating "try to negitoiate a line" put i can not seem to secure a connection. I am very fustrated and would likd to get thid soretd. Can you please look into my carrount please. Thanks
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AdminPureVPN (Product Team, PureVPN.com) commented
@Richard Hayman Please join us via Live Chat available on our website and we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@michael forward Have you tried to connect vpn by switching protocols i.e pptp and l2tp ?
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Richard Hayman Hayman commented
Split tunneling does not work for me at all.
I would relly like to remain connected and only use VPN for my browsers, but although it says it is connected and I launch my browser from the application. It still goes through my ISP. -
michael forward commented
I am watch UK tv from S.Korea but every few minutes the connection drops and then re-connects. Is their any thing I can do to stop this
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AdminPureVPN (Product Team, PureVPN.com) commented
@Chengcheng Zhou Thanks for your feedback.
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Chengcheng Zhou commented
Yes,a good tool!
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AdminPureVPN (Product Team, PureVPN.com) commented
@Emily Thanks for contacting us. Your suggestion has been forwarded to the concerned department.
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Emily RIchardson commented
Would be great if you had automatic log in for mac users!
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AdminPureVPN (Product Team, PureVPN.com) commented
@Michael Taylor, Currently we are not offering OpenVPN for Mac but hopefully in near future you will get that option too. Our developers are working on it.
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Michael Taylor commented
I was wondering when you might offer a stable OpenVPN package for Mac OSX?
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AdminPureVPN (Product Team, PureVPN.com) commented
@Martin Please join us via live chat on our website and we will assist you there accordingly.
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Martin commented
I tried purevpn for Steam on windows 8 - it didn't work. Wanted to log in Steam with a US ip, but it wouldn't even allow me to go online. Just worked for my browser, so kinda dissapointed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Shannon Wong Thanks for contacting us. Please join us via live chat on our website and we will assist you there accordingly.
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Shannon Wong commented
Hi -
I am having trouble with staying connected to the VPN. It kicks me off every few minutes and I have trouble connecting again. I woult love to know how to fix this. Thanks. -
Ricky commented
Having a smaller sized client would be great for those that want to leave it open.
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Stephane Cavatassi commented
thanks you for your quick reply...bets regards
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AdminPureVPN (Product Team, PureVPN.com) commented
@Siyuan Thanks for contacting us. Please join us via live chat on our website and we will assist you there accordingly.
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Siyuan Gao commented
I have some trouble connecting to Facebook and other social media cites even using your VPN.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Anton Thanks for contacting us. Please join us via live chat on our website and we will assist you there accordingly.