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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • S R Jammalamadaka commented  ·   ·  Report

    Please attend to my Ticket ID: 490574 about installing Purevpn on my laptop which has Win7-64 bit, with .Net 4.5.1
    It would be helpful if you can work with it using remote access.
    Let me know when you can do that Pacific Std. Time.

  • Waseem commented  ·   ·  Report

    Test

  • amir commented  ·   ·  Report

    12345

  • amir commented  ·   ·  Report

    12345

  • markus wailand commented  ·   ·  Report

    I installed the purevpn software for osx on my macbook pro, but trying to connect i get the error message that a certain helper tool is not installed. YES i want to install it now --> authentification failure.
    is there extra software?
    do I have to log in differently?

  • Tom commented  ·   ·  Report

    My connection will not hold. This has happened many, many times before, so I'd like to just skip to the part where you ask me to connect to Team Viewer.

  • Tom commented  ·   ·  Report

    Once again, my connection keeps disconnecting. This has happened many, many times before, so can we just skip to the part where you ask me to activate Team Viewere?

  • Trish commented  ·   ·  Report

    I'm starting to get the sense that your VPN Software log's all my usage and sells it to THIRD PARTYS!

    I connect to the "Fastest" Canada Server. IP: 205.204.95.33 IPTrace which has hops from OTTAWA to Montreal- per my domain network tools.

    10minutes later a call to my LAND LINE from "OTTAWA" shows up on my caller ID. I let the voicemail pick it up and it is of a fax machine on the other end.

    So this is my story as to why I think PUREVPN sells my VPN usage to third partys. I will not recommend this product to anyone and will discontinue my service after this current billing period.

  • Rafael Moran commented  ·   ·  Report

    I like the service a lot. But I was using HMA before switching to PureVPN. HMA use to connect itself after waking up the computer. Pure VPN doesn't. I would love to see this feature. But HMA was soooo slow. Pure PVN is much faster and that's why I made the switch. I fell unprotected without the feature your service lacks. Thank you so much. Even though... I'm not switching back to HMA because you guys are way better!

  • fhdali commented  ·   ·  Report

    qw

  • fhdali commented  ·   ·  Report

    sa

  • julia commented  ·   ·  Report

    hi thjere I am totally dissatisfied with the pure vpn service - the last 2 weeks it's been not working very well - I couldn't watch a show without any disturbances. what is going on?!?!?!?

  • soybeanpimp commented  ·   ·  Report

    so there is this package difference? i dont even know which package i signed up for but regardless... this SUCKS...

  • purevpn0s98690 commented  ·   ·  Report

    I have not been able to log since I renwed on 1/19/14, can you reset my log on or password, Regards John

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Adrienne Nash Please try switching between the protocols i.e. PPTP and L2TP and switching between the servers. Also please disable the firewalls of your router and your system and disable the antivirus program, if any.

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