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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Phil Dupont Please try switching between the US Servers. If you are using the software for Windows or Mac, Please select the purpose as US TV Watching and then connect to that specific server and access the US restricted Websites.

  • Phil Dupont NA commented  ·   ·  Report

    Hi,

    I still get messages at times that the material I accessed cannot be
    streamed outside of the U.S. Maybe you can tell me what I am doing wrong.

    Thank You

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @David rance - Thanks for thinking about PureVPN. It is to inform you that we have this feature in our Windows software simply you can goto settings tab of software and click on redial automatically if conection drops.

  • David rance commented  ·   ·  Report

    Just a thought. Would it be a good idea to prgramme VPN to reconnect automatically when disconnection occurs?

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Edmund - It is to inform you that we have sent you server list on your registration email address please try to connect with server IPs instead of server address. Moreover please try switching between protocols i.e PPTP/L2TP

  • Edmund commented  ·   ·  Report

    Hi, I tried hk1, uk1 and us1 in china, but the vpn connections keep dropping. Could you please help figuring out? Thank you!

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @hbolch - Sorry for inconvenience which you faced. Please share with us your issue which you are facing so we will guide you accordingly. Regarding server IPs we have sent it on your registration email address.

  • hbolch commented  ·   ·  Report

    lousy service
    the vpn doesnotwork .how can i know ther server ip?it was not in the email.and no support 24 hours bullshit

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Denis Actually we are in the process to add multiple new servers and some of them, including Ukraine, is not updated on few website yet. You are requested to wait for 7-10 days as the process will be done within the mentioned period.

  • Denis commented  ·   ·  Report

    Dear purevpn team,

    I've noticed that vpn server in Kiev, Ukraine is actually a server in Canada. Could you please fix this. Thank's a lot.

    Kind regards.

  • murat emre vuran commented  ·   ·  Report

    I try to use free version unlimited for turkey for three days. But password and user name is not accepted. Please send me my password and user name again. Thanks

  • dirkjan commented  ·   ·  Report

    hello my qeunstions i wen can i juse your software on website in argentina.gretings dirkjan

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @larry jourard Please right click on PureVPN icon on desktop and go to Properties. Then click on Compatibility and check "Always run as administrator". Then save the settings and open the software again and it will open with Admin Rights.

  • larry jourard commented  ·   ·  Report

    The service is good.. when i try to change options I am adivised that i need administrative permission to do this task.. what type of account do I have now?.. Will I be adivsed of my remewal date?.. Thank you..

  • David Eastwood commented  ·   ·  Report

    sorrey this program is not working for me
    i have had to stop using it as it will not open web pages for me

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